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Testimonials

  • Jennifer and team! I wanted to take a moment to express my sincere gratitude for arranging such a phenomenal tour for us on such short notice. You are all amazing! Our impromptu trip to London was made even more memorable because of the fantastic guide and driver you sent us. James' knowledge, enthusiasm and personality truly made the experience over the top and we had such a great time with him. And a big thank you to the driver who ensured we got there safely and comfortably. 

    Your entire team did such an amazing job in making our short trip a success. Thank you for your exceptional service and helping us create unforgettable memories in London. My husband said he had the best time and was so happy we went to Windsor. We are so grateful for all your help and look forward to booking our trip to France with you next year. 

    WendyPerrin.com Reader

  • Hi Jennifer, just wanted to follow up after our amazing vacation! We had the time of our lives and are so thankful to you and your team. Here are our thoughts and feedback:

    Activities in London
    Tailor Made London Tour - Our guide was great, very knowledgeable and easy to talk to. We started at the Tower of London, then made our way to Westminster Abbey, then the behind the scenes tour in the Churchill War Rooms and we finished with fast track tickets on the London Eye. Jon even took us on a little detour to see a Harry Potter filming spot. I think we all agree that the highlight of this day was the behind the scenes tour at the Churchill War Rooms. We had done the regular tour before, but being able to step behind the glass and see everything up close and personal took it to another level. We ate at a pub near Westminster Abbey for lunch. All in all, an amazing day!

    Harry Potter Studios in Leavesden - We had a car take us here. We definitely got our Harry Potter fill!

    Windsor Castle - We had a car drive us to Windsor with our guide, and he was very knowledgeable and easy to talk to. We got to walk through St. George’s Chapel and see where Queen Elizabeth II is buried, see inside of a large portion of the castle, then we ate at a really cute pub in town. We really enjoyed it!  

    Shopping/Borough Market/Hamilton - On this day we shopped on Oxford Street a bit in the morning, then we had a 30-45 minute drive across town to our food tour at the Borough Market. I have to admit I was skeptical about this tour, but it ended up being one of all of our favorite things of the trip! Our guide was great and really encouraged all of us to try lots of new things. The vendors were so nice, and the food was incredible. The atmosphere adds to the experience. After our tour, we did not need dinner because we were so full, and we went back to the hotel to get ready for Hamilton at the Victoria Palace Theatre. Seeing Hamilton in London was a really fun experience, given the history, and the cast was great. Five stars!

    Activities in Edinburgh 

    Edinburgh Walking Tour - Our guide took us down Victoria Street (inspiration for Diagon Alley in Harry Potter) and showed us some other Harry Potter sights, then he took us to Edinburgh Castle, which was really neat. One funny thing is that, since the guide was wearing a kilt, people kept coming up to get their picture with him and asking him questions. This amused us.

    Warmest Regards

    Client

  • Jennifer made the logistical arrangements for our trip to London, Bruges, Normandy and Paris. She went above and beyond just making reservations for us. She had our Eurostar tickets delivered to our hotel in London and our train tickets from Caen to Paris to our hotel in Bayeux.

    She made all our dinner reservations in Paris at Michelin star restaurants. She was an absolute delightful to deal with, "got" us immediately, and her advice was not merely useful but spot on. She knows London as well as Paris and guided us to a wonderful meal at a top Indian restaurant.

    WendyPerrin.com Reader

  • We just returned from our trip to Spain which followed our beautifully organized trip to Scotland and France.

    I found you and your office staff to be professional, timely, and very easy to work with. I was always informed of pick-up times the night before and would get periodic text messages checking on how we were doing.

    I will continue to sing your praises to family and friends as I share details and pictures from our trip. 

    Thank you again for organizing such a wonderful trip for us. The entire family agrees that it was the trip of a lifetime!

    Thank you so very much for making it happen. 

    WendyPerrin.com Reader

  • I am so grateful that I found you! Your itinerary was perfect.

    We loved Martin, he was fun and informative. PJ was an excellent driver.

    Having the tickets and reservations ahead of time made our trip so easy. My son loved the show at the Vic and my highlight was the tour of Buckingham Palace!

    Thank you so very much for all of your work and input. 

     

    WendyPerrin.com Reader

  • A poet once said “…through the trials and tribulations…” My travels were certainly an unforgettable experience that encompassed nearly 2 years of planning and replanning, the tireless efforts of Jennifer and her team must receive the highest commendations. 

    London was amazing as ever. Jennifer was spot-on in recommending the Kensington. It had the best martinis of the entire trip and was a quick walk to the Underground for exploring the city. Although I have visited several times in the past , my travel expert — Hugh — turned out to be a bigger history buff than I. Special access to the Churchill War rooms, a visit to the crypts of St. Paul’s and amazing walks through Blenheim and Chartwell. Hugh knew more than just what was in history and guide books….it was an amazing educational and entertaining experience. Stephen and Antonio kept me apprised of my schedule daily and made sure every detail was confirmed. I am already planning a return to follow in the footsteps of T.E. Lawrence… Hugh, you better start reading up!

    At the back end of the trip, Venice was starting to come alive. I, too have visited Venice before, but the city seemed to be emerging out of its pandemic isolation and tourists were coming back. So was the water! It wouldn’t be Venice if San Marco were not flooded at least once during the week… it did not disappoint. The Baglioni Hotel Luna was perfectly situated at the corner of the Piazza San Marco, right off the Grand Canal and around the corner from Harry’s Bar. Alvise, my artisan tour guide, knew the ins-and-outs of the cathedral, the amazing talents on Murano and introduced me to Maestro Pastor and his wood-carving talents. But Jennifer left me just the right amount of time to wander Venice on my own—it’s the best way to experience the city.

    My thanks to Jennifer, Antonio and Mattia for making these weeks a memorable occasion. See you all next year!

    WendyPerrin.com Reader

  • Thank you Ekaterina! We are in the US but not quite home yet!  

    We had the best trip. Thank you for all your hard work and attention to detail. All your efforts made such a difference. 

    Until our next trip!

    Christa 

    WendyPerrin.com Reader

  • Jennifer,

    Our time in Italy and London has been wonderful. Your tour guides are extremely knowledgeable, and the coordinators are very helpful. 

    Thank you for making our holiday!

    Nancy 

    WendyPerrin.com Reader

  • I took a two-week trip with my 13-year old son to the United Kingdom to visit my two college-aged girls who were living there for the summer. Jennifer delivered a first-class, organized, spot-on trip. It was not an easy one to plan because it was constantly evolving because I was trying to coordinate my trip with the schedules of my daughters, one of whom was in Scotland and the other in London. I sent so many emails to Jennifer changing things almost daily, and she and her team were able to quickly respond and pivot.

    Our trip was a perfect mix of history and laid-back adventures that my kids enjoyed. Two highlights were when we went behind the scenes for a private tour at the Winston Churchill War Rooms and had a private tour at the Tower of London at night and watched the centuries-old Ceremony of the Keys there.

    Christa

    WendyPerrin.com Reader

  • Hello!
     
    Wanted to let you know we had a wonderful quick trip to London. Absolutely loved the Langham and had great service there. I would stay there again. The guide for the Winston Churchill War Rooms was absolutely fantastic.

    Thanks again for your help!
     

    WendyPerrin.com Reader

  • I wanted to create an unforgettable experience for my daughter’s 16th birthday. Words cannot express how perfect this trip was!

    I spoke with Jennifer before we even began the process, and she asked questions about my daughter to help tailor the trip around her preferences and interests. I did not have to worry about anything but my airline reservations. She and her team allowed me the opportunity to simply enjoy 10 glorious days with my daughter…priceless.

    We had a very busy itinerary which included horseback riding in Hyde Park, a private guide for a full day in London, Windsor Castle, East End, theater tickets, a visit to Harry Potter studios, and even a day train trip to Harry Styles’ hometown.

    Our departure was a welcome surprise. The driver was timely, friendly, helpful and dropped us off at the airport to another VIP Meet and Greet. This gentleman took our luggage, walked us through the airport, helped complete tax refunds, took us to VIP check-in and escorted us to the boarding gate. If you have the opportunity to take advantage of this, I think you will find that you will never do without again! We loved it.

    WendyPerrin.com Reader

  • Jennifer,

    Our trip to London and Oxford was truly amazing. I cannot thank you and your team enough for planning a wonderful experience for us. My 'royalist' daughter was in literal tears when we walked up to Buckingham Palace...and her enthusiasm didn't wane throughout the entire trip. Windsor Castle, Westminster Abbey, St Paul's Cathedral, the Tower of London...so many places were thrilling for her. 

    Our London guide, Mark, was fantastic. He truly let our desires lead the way. Mark and our driver made the time...and made my daughter's day! He said that was a new request for him, but that he aimed to please. He was patient and knowledgeable and we loved our days in London with him. My son was absolutely enthralled with the BTS tour of the Churchill War Rooms. We all were, actually.

    Elizabeth in Oxford was a breath of fresh air. Such grace, knowledge and love for Oxford. She was wonderful as well. Not only do I want to be her best friend, but I want to be in her book club! If I could change anything about the trip, we would have spent an additional day in Oxford...we absolutely loved it.

    David was so nice and had so much information to share. Stonehenge was a true sight to behold...truly amazing. 

    Both hotels were amazing. The locations of each were perfect and I'm so glad that we selected those two. 

    Again, thank you so much for your impeccable planning of our wonderful vacation. My daughters kept our friends and family updated daily on their Instagram pages, and I added my posts after we returned home!

    WendyPerrin.com Reader

  • Jennifer,

    Thank you for everything.

    The trips that you have arranged for us have been truly great! 

    WendyPerrin.com Reade

  • Hi Tiago,

    We are getting ready to board our flight back home and I just wanted to tell you how much we appreciate all that you and your team organized for us! Everyone, from transfer, drivers to hotels etc., have been wonderfully! Our Wimbledon tickets were perfect! Truly a trip of a lifetime! My group is looking to have you help plan another trip for us in the future!

    Many thanks again!

    Catherine

  • Thank you both! The clients are in the players' club and went back to Wimbledon today. They are in heaven and told me yesterday that they were so impressed with your team, and EVERYTHING was perfect! You made it all so wonderful, and that is what is important!

    Alabama - Duffy Destinations - Jamey Logan Duffy

  • "Thank you so much for all of your help with our trip. ALL of us had a great time. I am sad to be home which says a lot because normally I don’t like to be away from home long.

    It was great that the bike tour company was able to switch times for us last minute and our tour guides on Thursday and Friday were great especially Mark who did the Tower of London, Westminster Abbey, and the Churchill War Rooms.

    The hotel was perfect. I absolutely love the Kensington area and loved walking around the residential streets. All of the staff at the Milestone were super nice. Their customer service is the best I have seen.

    Thank you again. I think I need to start thinking about our next trip because I am so depressed this one is over! 

    Thanks again,"
    client

    Alabama - Kathryn Burns Travel - Kathryn Burns

  • Susana and team, I want to say thank you so much for all your help in such a short time frame. This was the first time I worked with this client, and we had a follow-up call yesterday and she raved about this trip! They want to come back to London since they didn't get to do everything they wanted! 
    Thank you for helping me impress a client and hopefully plan future trips for them!

    Alabama - Life Is Short Adventures - Anna Kathryn Gresham

  • Hello all, the gift and photo were a hit! The clients texted me today a dozen photos saying the guides have been great, they are having a ball, and they appreciated the gift and gesture.
    This is what makes me thrilled to work with Queen of Clubs. Genuine concern for our clients and gestures of kindness go a long way to turn a mistake into an opportunity.
    Thank you all and great job!

    Alabama - Mary Dee Travel - MaryDee Snow

  • Hi Paola!

    They had such a wonderful time!

    They emailed me on their flight home to tell me they had the best trip.

    Thank you so much for your assistance in putting it together!

    Thank you!
    Arleigh

    Atlanta - Major Traveler - Arleigh Ogilvie

  • Paola,

    I cannot thank you enough for all you did this evening for my client. You were so wonderful to speak with and work with. I hope you have some time to relax this weekend. 

    Molly was wonderful to work with also!!!

    This is my first time working with Queen of Clubs and I look forward to working with you more often!

    Thanks for making me look good!! 

    Atlanta - Park Street Travel - Danielle Kealler Diaz

  • Hi Molly,

    I have not heard a peep from my clients, which means all went well! I only hear when something goes wrong!
     
    Again, I want to thank you and Paola (who was a savior on Friday evening!) for all of your help. It was my first time booking with all of you, but I am very pleased with how things went and look forward to sending more clients your way!  You were wonderful to work with!

    Atlanta - Park Street Travel - Danielle Kealler Diaz

  • LaurenI wanted to share my excellent reviews for the first 1/2 of this trip!

    So, The Browns hotel is incredible. A+++++ for service, hospitality, concierge, and the beds are heavenly. I mean so comfortable… Maybe even better than home!
    Everyone is so nice and they knew our name from the second we arrived. Food is excellent as well, and high tea was spectacular. Not sure how we are going to leave here…
     
    Mini Cooper tour on day one was so much fun. Eloise and Tom were fantastic and just what we needed to stay awake. 
    I highly recommend to anyone. We loved all the sites they took us to.
     
    Soccer match was fantastic. We were speechless and, perhaps, just as happy as when he found out he got into Vandy.
    Tottenham stadium is beautiful and we had the best seats we will ever have for a soccer match. Amenities were great too. Even my daughter had fun!
     
    The Churchill war rooms behind the glass was the coolest museum experience we ever had. Our guide, Russell, was perfect, charming and engaging.  
    What a unique experience to be able to be in the actual room and look at the actual chair Winston Churchill sat in. We loved it.
    Westminster Abby was massive. Glad we had Russell to keep us engaged for that one :)
     
    My mom is really enjoying everything as well. It’s so nice to have her with us.
    Tomorrow we are off to Stonehenge, and so excited to spend the next three days out of the city.
    We have to say this is the perfect way to plan the trip. To be here over Easter weekend and enjoy the city without all the hustle of the work day was really nice.
     My kids unanimously agree all dinners are winners so far!
     
    Thank you again for helping plan another trip of a lifetime.

    Austin, Texas, USA - Poses Travel & Co - Amanda Poses

  •  

    Thanks again for all of your help today! I just heard from the family and they loved the tour and the Raven Master was a hit. Their response is below.

     

    "It was AMAZING!!!!!!!! Thank you"

    Barcelona, Spain - CTB Travel / Vaquera Travel / ATX / An affiliateof SmartfLYER - Sarah Thomas

  • Client said arrival and driver were flawless.

    Thanks Isabella!

    Beverly Hills - JK TRAVEL - Jesse Katz

  • I just wanted to send a quick note and thank you all for your help.  

    The client thanked me for everything. It seems all went well, as always.

    You guys pulled through for us and made it happen at the last-minute. I can’t thank you enough.

    He is a VERY important client for me so you have no idea how much that helped!  You made us shine like stars!

    Beverly Hills, USA - Pro Travel Inc - Cassandra Gartner

  • Hi Jennifer,

    I have 18 trips with Queen of Clubs over May and June. Everyone has been amazing and despite my small freakouts over last-minute details, it's been 100% perfection. 

    Every hotel, every driver, every tour... buttoned up. I'm grateful. I adore everyone I work with in every country. It's an amazing partnership.
     

    Birmingham - Kathryn Burns Travel - Kathryn Burns

  • Hi Susana, 
    We had a lovely time! The guides were amazing with the kids and so knowledgeable! The driver was also great!
    The tartan experience was so wonderful! My husband ordered a kilt and we got a few things for family members too! The guide there was also great at keeping the kids busy hunting for the Scottish cows while we picked our items! 
    I normally don't do a ton of tours, but this trip changed my mind, especially with kids! 
    I appreciate you letting me experience this through you and look forward to a continued working relationship! 
    Thank you!

    Birmingham - Life is Short Adventures - Anna Kathryn Gresham

  • The family LOVED Queen of Clubs!

    Birmingham - Mary Dee Travel - MaryDee Snow

  • Thank you so much for all of your help with our trip.

    All of us had a great time. I am sad to be home which says a lot because normally I don’t like to be away from home long. It was great that the bike tour company was able to switch times for us last minute and our tour guides on Thursday and Friday were great especially Mark who did the Tower of London, Westminster Abbey, and the Churchill War Rooms. The hotel was perfect. I absolutely love the Kensington area and loved walking around the residential streets. All of the staff at the Milestone were super nice. Their customer service is the best I have seen. Thank you again. I think I need to start thinking about our next trip because I am so depressed this one is over!

    Thanks again,
    Elizabeth

    Birmingham, Alabama - Brownell Travel - Client's Testimonial - Kathryn Burns

  • Jen, you know I adore you and everyone at Queen of Clubs! The trip to Ireland just reinforced all of the respect and admiration I have for you, Filippo, and your team. Thank you for providing us with such an exceptional experience! Over the top! It was so eye-opening to see what a difference a great guide makes, and we had two of the best. The time with Steven was priceless. I just appreciate it so very much. Please thank Susana, Zara and the entire UK Team! Love,

    Birmingham, Alabama - Kathryn Burns Travel - Kathryn Burns

  • Hello Courtney,

    I need to tell you that every detail of our trip has been absolutely fantastic!

    One of the highlights for me, and I think the rest of the family, was the trip to the Cotswolds. Our guide Phillip, who we had for both days, was very knowledgeable and pleasant. The next day we went to Windsor Castle and enjoyed the history. All in all our trip to London was very good.

    The flight to Venice and the pick up went well. Our guide in Venice, Giulia, was a delight. She is a Venetian and knew absolutely everything about everywhere we went. Our first tour was an orientation tour of Venice which was very good to get us a sense of history and some of the general topography. We also had a gondola ride which everyone enjoyed. Gulia then dropped us off at a fabulous lunch place we never would’ve found on our own. The next day we went to Murano and Burano. Each of these islands was amazing. The glass making tour was good and we felt about two hours on that was enough for us. Then to go to the island of Burano and walk around was really neat. Again, we felt that Giulia was an amazing and very personable guide.

    Today we went to the pizza making class. I think for me this is the highlight of our trip so far and that was completely unexpected for me since I don’t really like to cook. I believe our pizza makers was absolutely fantastic. The class is in his home which is a beautiful venetian apartment. It was a treat just to see the inside of one of these and too get a little orientation into the building he lives in and how most Venetians live day today. His venetian apartment is lovely and he could not have been more kind, interested and generous. At his home, in his own kitchen, he showed us how to make pizza from the very beginning, what type of flour to use, what type of salt to use, etc. etc. etc. Then we each made pizzas with him under his guidance. Kris especially likes to make pizza at home and I know she learned a lot from this. In addition to being a great tour guide and cook he was a fabulous host and we enjoyed every minute of our time with him.

    That’s where we are so far. I really appreciate everything you’ve done to set this up and frankly I can’t imagine that things could’ve been
    going any better so far.

    Birmingham, USA - Travel Struck - Courtney Regan

  • Hi Ketty, 

    They had a great time and said the tours were fantastic! 
    Thank you for your assistance!

    Boca Raton - Elite Travel Designs - Jamie Paul

  • Hi Ainara, thank you so much for this!! The clients did text us telling us how amazing their experience was!

    Here are their comment:

    " I cannot express how wonderful our tour guide was. Our kids really connected with him and had a wonderful few days with him.  He is friendly with one of the beefeaters at the tower of London. We got to talking with him and he loved our questions so much that he invited us to be his guests at the Ceremony of the Keys last night. We were the last ones out of the tower a little before midnight! We loved the Thames Rocket!”

    Thank you for providing this amazing experience for them!

    Cheers,
    Jamie

    Boca Raton - Elite Travel Designs - Jamie Paul

  • Hi Filippo, my client really liked the guide on Saturday, he said she was really nice and helpful. Thank you so much!

    Boston, Massachusetts - Milne Travel - Debbie Crockett-Rice

  • Un placer trabajar con Jennifer gracias a ella la familia esta tan contenta! Tambien es un placer cuando hablamos con Fabrizio o Sylvia en Paris. Tenés un grupo maravilloso! Ojala tengamos mucho trabajo en conjunto!

    Buenos Aires - Furlong Fox - Andrea Pini

  • Hi Molly, the clients shared this feedback: "Good morning, just letting you know that everything on our return went smoothly. Regarding the car service to the Glasgow airport, the driver helped us with our luggage all the way to the ticket counter!" Sounds like it all went great! Thank you and look forward to working with you again soon!

    California - Artistico Travel Consultants - Sandy Staples

  • Hi Elda!
    I checked in with the clients while they were traveling and they were having a wonderful time. They sent some very nice pictures in which they looked so happy. 

    Thank you again for your help. I really love working with Queen of Clubs for many reasons, a couple of which are your attention to detail, and your fabulous hotels. With other suppliers I often have to request nicer hotels but I never feel that way with you and it makes my life so much easier.

    I also really appreciate your timely responsiveness to me. It is very important to advisors to get fast responses from suppliers even if it is just to say you got my message and you are working on it.  I really like that you check in with the clients every night while they are traveling regarding their services for the next day. This is a very, very nice touch that sets you apart from other suppliers!

    California - Journeys of a Lifetime - Daria Dimitroff

  • Hi Julia, 
    I wanted to share the below feedback from my recent clients: 
     
    "Sorry this is the latest email back ever, but we had the BEST time!! The Queen of Clubs service, including the itinerary reminders as well as the fast response to changes, was amazing. I never felt stressed while being there with things going wrong! Your itinerary was extremely helpful, including the time it’d take to get places. That helped so much, as I would completely forget to take note of this beforehand.
    Honestly, we couldn’t have asked for a better intro to London with your help and the services you coordinated. It seriously was the most amazing trip, and I can’t wait to go back soon! We also can’t wait to plan another vacation with you! It was seamless, and I could actually ENJOY our vacation!"
     
    Cannot thank the team enough for this amazing feedback. Looking forward to planning the next one!

    California - Just Escape Travel - Michelle Barth

  • Hi Julia,
    I truly appreciate the recap; thank you so much for sending this over, especially on a weekend! I’m so impressed with the communication of QofC and appreciate all you are doing.

    California - Local Foreigner - James McLaren

  • Hi Julia,
    I can't thank you enough for your diligent work and attention to detail on this trip; from your communication with me and daily updates, the WhatsApp chat follow-ups, and getting on a call with the clients on a Saturday! I am impressed and will share my feedback with the wider Local Foreigner team! 

    Here’s to many more!

    California - Local Foreigner - James McLaren

  • Hi Ketty and team,
    The clients had a wonderful time in London, thank you for taking great care of them!
     

    California - Sharon Walters Travel - Sharon Walters

  • Hello Team QoC,

    I wanted to share that the client had nothing but AMAZING things to say about the week and all of his experiences! He used words like seamless, wonderful service, and great curated experiences!!
    Great job to the whole team and thank you for the short-term help here!

    California - Thurston Rivera - Danielle Thurston

  • Hi Ainara,


    Thanks so much! We will plan to have a call with them next week and will happily share their feedback. They did share that they had an incredible time, the client had a lovely spa day to herself at Adare one of the days and that seemed to do the trick! 

    Thank you again, it’s been really lovely working with you! 

    Be in touch, 

    California - Thurston Rivera Luxury Travel - Trisha Rivera

  • Queen of Clubs Team,

    Hello. I had a chance to catch up with my client regarding his trip to Paris and London and wanted to share with you his feedback. 

    As you were aware, this was their first trip to Europe, and they absolutely fell in love. 
    The guide in Paris for their tour on June 8th was the perfect introduction to the city. They loved her and found her very knowledgeable. She was able to engage both the parents and children. The dinners were exceptional, and they absolutely loved Shangri La. They will return and always stay there. It was their favorite property of the trip. Directly outside their guestroom door was a picture window which framed the Eiffel Tower. They would take a few moments and watch the sparkling tower each evening upon returning to the hotel.
    The client called me while in Paris and asked if he could extend there and cancel The Newt because they were having such a wonderful time. Ultimately, they decided to stick with the original agenda and happy they did. They enjoyed The Newt and the downtime between both cities.

    Transportation worked well for them but they said moving forward they think they can figure things out more on their own.
    In London they were in awe of their tour guide for Under the Bearskin. The tour was different but it did exceed their expectations. Their guide joined them for tea afterwards and they were able to see the guards practicing for the upcoming birthday celebration for the King. He even told them where to stand on the following Saturday to see the procession. They said it was magical, they had a perfect view of the King and felt so fortunate to have had the guide they did. 
    The night they had dinner at Clare Smith they felt a bit uncomfortable walking in the door with the kids. But the servers could not have been more welcoming. The kids are well behaved and Chef Clare even came out to say hello and comment on this. She invited them back into the kitchen and spoke with them for about 20 minutes then sent them several desserts on the house. They felt like royalty having this once in a lifetime experience.

    I cannot thank you and your guides enough for the exceptional experiences you provided my clients. They will have memories for a lifetime all in thanks to your hard work. As he was telling me of his travels, I had goosebumps and tears in my eyes. This makes what we do all worthwhile.

    Thank you from the bottom of my heart!
    Tami

    California - TTW Travel the World - Tami Teaford-Williams

  • Hello Alex,

    I was planning to email you today!

    The Weitmans returned from their trip last Sunday.  I received a call from the client on Monday morning saying that she wanted to tell me all about the trip.  We spoke for about an hour as she went over the entire itinerary with me.  She absolutely loved their trip!  She said it was practically all "flawless perfection." 

    Thank you and Queen of Clubs for making me look so good!

    These are some of the comments she made:

    "VIP Transfers at Heathrow are the best!  It will be the only way we travel from now on."

    She couldn't believe that they never saw their luggage until they arrived to the car and the luggage had already been picked up and placed there. AMAZING!

    "Russell was the best tour guide we ever had!  He was so knowledgeable and receptive to all our questions." 

    They wished they had scheduled another day with him.

    They ate at Barrafina Adelaide Street and loved it.

    They loved the Westminster Abbey Tour and raved about the Diamond Jubilee Galleries.

    They had the driver take them to Evelyn's Table for their dinner which they said was so delicious and they chatted it up with the Chef. It was one of the highlights of their trip.

    They loved the Tower of London Tour!  Very knowledgeable guide

    The driver who picked her up to run errands on Aug 15th was wonderful! (I can't remember his name) He was so kind and patient. 

    Claridges was wonderful. The hotel staff were calling them by name by the second day there.  They loved that. 

    The hairdresser that was sent to her room was Kate Middleton's hairdresser!  That certainly was a trip highlight!  He was amazing!

    The client wanted me to relay to you her Thanks for a seamless visit to London.


    I think all the comments above summarize their visit to London. 

    Again, Alex, thank you so much for assisting me with my first FIT!  Queen of Clubs will be my go-to for London.  I hope to work with you again soon!

    California - Wanna Jet Away - Ana White

  • Dear Paola, 

    I would like to share a feedback from the client about their London day trip:

    "Thank you so much for making this day trip not only possible but a really lovely experience. With all the uncertainty surrounding the passing of the Queen, I appreciate your flexibility and making this happen."
     

    California, USA - Ciao Bambino - Melissa Rosdahl

  • Thank you again for everything!

    Your help was outstanding in pulling this together.

    I raved about you to my boss!

    California, USA - Plaza Travel - Denise Schaefer

  • Hello Zara,

    Just following up on this. I finally spoke with my client today and he loved everything about their time there. Your drivers and guides were amazing. Everything went smoothly.

    Thanks again for everything, and I look forward to working with you on the next one!
     

    California, USA - Protravel International California - Kevin Borzenski

  • They clients said it was a dream-come-true trip.

    Thank you all for the wonderful partnership!

    California, USA - Wagner Travel - Eli Wagner

  • Hi Molly, I wanted to share some great feedback from the client's party: “We had a wonderful trip all of the transfers were flawless. The Tower of London tour was great - our tour guide, was very funny and well-studied about London. The Royal Walk was a nice take too. Stonehenge was amazing! Bath is a wonderful walkable city that we would consider visiting again just charming. In Liverpool, our guide was fabulous - he shared so much Beatles history with us it didn't even feel like we were with him for seven hours. The day flew by! I recommend this guide and tour. The Edinburgh tour was good - we loved the Scotch Whiskey Experience - very well-done presentation and good food. Thanks again for putting this together for us we had a blast!”

    Stacy Evos

    Cambridge, Massachusetts - A Girl’s Gotta Go - Stacy Evos

  • Dear Filippo,

    The services provided were overall outstanding. Tickets for Wimbledon were simply the best possible in the whole stadium and my client knew how difficult was to achieve them for that particular match!

    A big thank you for taking so much care of my client.

    Caracas, Venezuela - Incredible Destinations - Patricia Presti

  • Filippo,

    mi cliente me dijo, excelente, todo bien, y ayer le pregunté, como si fuera todo, me escribió: "Todo buenisimo". ¡Entonces es mucho decir que no es fácil de complacer! Y confía, con los ojos cerrados ... ¡

    Muchas gracias!

    Caracas, Venezuela - Souvenir Tour - Karen Bouzaglo

  • Hi Zara,

    Just a quick note of thanks for all of your help making our trip to the UK so special. I returned last night and it was truly the trip of a lifetime!

    Will definitely pass along your info to anyone in my network in need of travel assistance. 
     

    Charlotte, North Carolina, USA - David Rietz 

  • Hi Stephen,

    The clients had a wonderful trip. They really appreciate you checking in with them daily about what to expect. They said “the communication was top notch"!
    They really enjoyed Dosia and would love to use her on a return trip.
    They thought the boat ride was such a cool way to see London and loved the boat “felt like we were in a James Bond Movie”!
    They loved the Whiskey experience and would have spent more time there in the future.
    I hope this is helpful. Thanks for arranging an amazing trip!

    Chicago - Art of Hospitality Travel - Maureen Paap

  • Hi Ainara,
     
    Just thought that you would like to hear more Wonderful feedback regarding your team in London and Edinburgh!
    Please see below the client's testimonial:
     
    "London was awesome.  We can’t say enough about the Flemings Mayfair Hotel.  It was a five-star experience. 
    Everything anyone would want to see is within easy walking distance.  The staff was phenomenal.  They remembered us from last year! We highly recommend it!
     
    Everything in London was great. Geoff, our guide for the British Museum, was extremely knowledgeable.  He knew how to lead us through the exhibit rooms and made our visit very efficient. 
    The play that we went to, Tina, was great. Seeing a play in the West End is something everyone should experience. 
    Buckingham Palace was so special. It was a great self-guided tour. 
    The House of Parliament was equally as good. Again, they are both something we would 100% recommend to any traveler visiting.
     
    The day trip to Oxford was really cool. It has such history and the architecture is beautiful. Ben, our guide, was really nice and we enjoyed his explanations very much!
     
    The train ride to Edinburg was magical and we really enjoyed seeing the English countryside. 
    The Kimpton Hotel was great and we would highly recommend it as well.
    Edinburgh is a beautiful city. We saw the Royal Yacht Britannia, Holyrood Palace, and the Royal Mile.
     
    Our day trip to St. Andrew’s was extremely fun. The golf course and town are beautiful. Robert, our guide and driver, was fantastic. He even met us in his kilt and jacket!! Everything was perfect.
     
    We really appreciated getting text messages from Paola reminding us of the next day’s itinerary. It was extremely helpful!"

    Thank you so much!!

    Chicago - CRC Travel - Alison Bastianelli

  • Hi All,
    Thank you once again for planning a wonderful trip for my clients.
     
    Please read the comments from the clients below:
     
    "Our trip was wonderful. The tours provided by Queen of Clubs were great!
    Our Jack The Ripper tour guide was new to the company but he was very interesting and spirited. It was very thorough and he really entertained us with spooky tales and was mindful of the time. We would highly recommend Queen of Clubs use him in the future. 
    We absolutely loved our Hampton Court tour guide. He was like having a friend who was a local and also a great historian accompany us. He was very easy to be around and knew so much about what we were seeing and all the history. He also added a bit to our previous night’s Jack The Ripper lore on our drive to Hampton Court - super fun!We would absolutely book more tours with him in the future.
    Everything else went smoothly. We were constantly contacted the night before our tours or travels to and from the airport. If there were any changes to be made, Queen of Clubs was on top of everything and made it easy. We would definitely work with them in the future!"

    Chicago - CRC Travel - Alison Bastianelli

  • Hi Susana,
    See below for feedback from the client:

    "The trip was wonderful and several of the tours provided highlights:

    Sue, the greeter at Heathrow, and our driver (Calin) worked together well and ensured seamless transfers. We had great experiences with drivers throughout the week. Calin, Ogi, and Aidan were standouts!

    The East End Food Tour was terrific.  It’s unlikely we would have found ourselves in that part of town otherwise, and we would have missed a cultural treat.  Janice was our guide and she was terrific - highly engaging and informative.  She had a plan but was quick to adjust and tailor it to our interests as we went. She was A+!

    Russell was our guide for three tours, Cotswolds, Changing of the Guards, and Tower of London, and he was exceptional as well.  He was fun, authentic, and knowledgeable - we feel really fortunate to have spent so much time with him.  It was like exploring London with an insightful friend rather than a hired guide, and I mean that in the very best way.  He was a brilliant match for us.

    Regarding those three tours, the opportunity to spend time inside the Churchill War Rooms and alone with the Crown Jewels created memories we will treasure.  Each experience was made more meaningful and will be more lasting as a result of the bespoke nature - being inside the War Rooms was unlike anything I have experienced.  You could feel the weight of the work that happened in those spaces in a way you just wouldn’t on the other side of the glass.  Really special.  The people we met at those stops, Barry (Beefeater) and Michael (tour guide) at the Tower of London and Paul at the Churchill War Rooms, were wonderful - they treated their work with reverence while expressing pride and enthusiasm in abundance.

    The British Shoot was another unexpected delight.  Despite heavy rain throughout, we really had the best time. Clive was our teacher and host for the day, and I strongly recommend him for inexperienced guests.  He made us comfortable, brought great humor, and, most importantly, adapted his teaching style to ensure we were digesting the lesson.  

    The trip was filled with wonderful people and memorable experiences. Thank you all for the great suggestions and guidance, it made for an unforgettable trip!"

    Another great trip with QoC! Appreciate your team and looking forward to a successful 2024!

    Chicago - Luxe and Nyx - Katie Griffin

  • Hey guys - 
    I wanted to share the clients' feedback! Thank you again for pulling off such an amazing experience last minute!

    From the client:

    "We had a wonderful time. If we had to choose our favorite, it would probably be Bath. Such a beautiful city with access to so many restaurants and coffee shops. We Loved Jim, our tour guide. He was so friendly and gave us a glimpse of life in Bath as he knew almost everyone.... The Royal Crescent was Fabulous.. we loved everything about it especially the outdoor garden area in the evening.

    The Cotswolds were also beautiful. Buckland manor was like stepping back in time. We had to adjust to no A/C but the weather was so cool especially at night that we really did not have much of a problem.
    It rained on and off so walking the trails was limited because it was so muddy. However, we enjoyed the relaxation and visiting Broadway for shopping and dining.
    The staff was amazing and so accommodating with fans for the room and laundry. Butch was the target of two birds while we were in Bath and they were very helpful with laundering his clothes!

    Angela ,our guide for the Cotswolds and Oxford, was so easy going and made great suggestions for how to plan the days and tours. We enjoyed Oxford and had lunch in one of the local markets. Very nice day!

    Of course, Wimbledon was incredible. The tickets allowed us into the club level and we were able to watch several matches at once while we snacked and had coffee. We saw a great Women's match and ended the day around 5:00.

    Flights were great. They offered us an upgrade to first class for a minimal charge at check in on our way to London so that made the trip start off to a great start.

    All in All a fantastic trip!"

    Chicago - Maven Luxe Travel - Rebecca Ellis

  • Hello Victor,
     
    I just wanted to thank you so much! Spoke to the client this morning and she advised that Ireland was one of the best trips they ever had
    (driver/guide “Brendan” was amazing)! She said all went so smoothly with responses to any of their needs/questions answered quickly!
     
    The entire family loved the County and hope to return in the future!
     
    Thanks so much for taking great care of them!

    Chicago, USA - CRC Travel - Rebecca Spina

  • Hello Victor,
     
    I just wanted to thank you so much! Spoke to the client this morning and she advised that Ireland was one of the best trips they ever had
    (driver/guide “Brendan” was amazing)! She said all went so smoothly with responses to any of their needs/questions answered quickly!
     
    The entire family loved the County and hope to return in the future!
     
    Thanks so much for taking great care of them!
     
    Warm Regards,
    Rebecca Spina

    Chicago, USA - CRC Travel - Rebecca Spina

  • Everything in London was awesome!

    Queen of Clubs provided outstanding service. We received a reminder text message every evening reminding us of the next day’s itinerary which was very helpful. All of the guides and driver were great. The guides made the entire experience most memorable. We really liked each of them very much. Caroline, Amber and Mark were so professional. When lines were long or there was a slight delay, they shifted seamlessly and took a different path. Their knowledge of the sites was extremely helpful and certainly worthy of their “blu badge” status. They utilized our time very well.

    Your suggestion to get a private car to and from and airport was perfect. The drivers knew every street and managed the extremely heavy traffic well. Pick up and drop off went flawlessly. I highly recommend this to anyone going to London. It was well worth the money. 

    Thank you again for a fantastic trip!
     

    Chicago, USA - CRC Travel - Alison Bastianelli

  • Thank you all so much!

    The client sent a quick email and said "everything was flawless and the trip a 10/10".

    You are all incredible!!

    Chicago, USA - Jet Set World Travel - Peter J. Tibble

  • Thank you for clarifying! She had a WONDERFUL time – loved every driver and guide. 

    Thank you so much for taking great care of her…. Jennifer – she is taking the family to Paris over Christmas this year (flights and hotel booked) but would like Q of C help with touring, etc!

    Chicago, USA - Jetset World Travel - Lauren B. Maggard

  • We very much enjoyed our trip- thank you so much for the hard work that went into it.

    All the vendors, guides, etc were on time, professional and very good. Really the entire trip was executed great and we enjoyed it very much!!

    Gosh- I don’t know what was our favorite- they were ALL really great! We wouldn’t change anything, to be honest. 

    The open air showing of EVITA was amazing, as was the venue- it really was great!

    Chicago, USA - Jetset World Travel Inc - Client Feedback of Jill L Taylor

  • Hello Jennifer,
    My clients loved their experience with Queen of Clubs. They said they felt like rock stars with the VIP treatment.  Even when there was an issue, it was resolved quickly and to their satisfaction!
    Thank you to the teams in the UK and France for making their travel dreams a reality! 
     

    Coeur d'Alene - Escape by Escala - Michelle Escala-Summach

  • Hi Julia, the client LOVED her trip. Here is a review she posted:

    "I recently went on an incredible mother-daughter trip to London. The itinerary was perfect, with just the right balance of sightseeing, local experiences, and must-see attractions. Every detail exceeded our expectations. The highlight was attending the Taylor Swift concert at Wembley Stadium, an experience we'll never forget. Thank you for making our trip so memorable and seamless. We couldn't have asked for a better experience!"
     
    Thanks for all your help with them!

    Dallas, Texas - GG Luxury Travel - Gina Porter

  • Jorge & Team, another extremely successful partnership with Queen Of Clubs UK. Thank you for all your assistance and I look forward to the next time we work together!

    Dallas, Texas - Strong Travel - Allie Waldie

  • Hi Olivia, thank you so much for this recap. They had an incredible time and we had great reviews about each guide. Thank you so much! It was a pleasure to work with you!  

    Dallas, Texas - The Tynan Travel Company - Amanda Lewis

  • Good evening,
     
    I wanted to give you all a recap of our time in London!
     
    London in a Black Cab – Guide: David – This was great! Really gave us the lay of the land and David was incredibly knowledgeable! He was like a walking encyclopedia. We were still a little jet-lagged as it was our first full day, so I’m sure David thought the girls were not interested in anything – but they were just tired. My oldest actually randomly recited a fact David told us the other day! She remembered that the Thames used to be full of poop ages ago HA! Naturally that stuck with her – kids! By the end of tour, my husband and I were convinced David was secretly related to the Royal Family or something – he just kept dropping little nuggets about his family history and it was so intriguing!
     
    East End Food Tour – Guide: David – This was fantastic! It was incredibly cold the day we went, but my girls barely noticed because he did such a good job keeping them engaged! The food stops he had were all really good – I loved that they were a bit off the beaten path and places we wouldn’t have known to try on our own. David was engaging, funny, and really down to earth. My husband hit it off with him right away and we were sad to see the tour end!
     
    Our transfers went smoothly and the drivers were great! I can’t thank you guys and your team enough for all your work on what was truly a magical trip for my family and me.

    Cheers,

    Dallas, Texas, USA - Next Exit Travels - Haleigh Scott

  • Hi Jennifer,

     
    I wanted to let you know what a joy it was to work with Zara on the referenced itinerary. She was extremely responsive, understanding, and flexible in her management of the itinerary. She is truly a tribute to your team!
     
    In addition, the itinerary designed by Zara greatly exceeded my client’s expectations. The couple was on their honeymoon and are both Broadway actors… this simply could not have been better for their tastes. They were absolutely blown away by the Glamis Castle dinner experience. Such a perfect option for them!
     
    Thanks again for all your help on this. Looking forward to working with Zara and your team again soon!
     
    All the best,
     
    Bernie 

    Dallas, Texas, USA - Strong Travel - Bernie Thomas

  • My day has been one for the books!
     
    Two people have gone above and beyond to help me.
     
    Zara at Queen of Clubs has worked with me since last night until just a few minutes ago to book a client PCR TESTING upon ARRIVAL at his hotel in London!

    He is guaranteed results in 4 hours, so he won’t have to quarantine.

    She’s also confirming Antigen testing at his hotel for return!!!

    Dallas, Texas, USA - Strong Travel - Amy Spence

  • We had a call with the client to go over the trip. He did not have ONE complaint...he loved it all!

    Thank you guys so much for all your help with the group:) Thank you so much!

    Dallas, Texas, USA - Travel Edge - Merrick Huckin

  • Thanks for sharing, Elda! Love seeing pictures of our clients on their tours. I wish they would send us more! 

    Here is some feedback from the clients about their experience in London: 

    " Our guides were fabulous and I would highly recommend them! The Borough food tour is a must for foodies and if you can get Amelia for your clients, they will not be disappointed!
    Definitely suggest clients go to see the Crown Jewels first thing in the morning because the line was out the tower entrance when we finished our tour!
    The Black Cab Tour was great—our guide met us, asked us our interests and must-sees, then took us from Notting Hill to Harry Potter sites to our own Banksy painting experience!  Very Cool!
    Also, it should be common sense but you eat on the Borough market tour!  we had not eaten breakfast and were starving so we basically had lunch, the food tour, and dinner at Bob Bob all within 7 hrs!"

    Overall it sounds like it was fabulous! Thank you again for creating such an incredible itinerary for them. 

    Best, 
    Danielle 

    Denver - Maven Luxe Travel - Danielle Reisman

  • Hi Arianna and team,

    I just wanted to relay some great feedback I received from my clients regarding their recent London trip:

    "We had a great trip and felt very happy about all the services.

    The itinerary organization and detail were excellent, as were the suggestions for activities and restaurants in each destination. All the transfers were also exceptional, and this is the best way to go in terms of transportation. It saves time and stress after getting off a flight and venturing into a new airport.

    In London, the Langham was an excellent recommendation. The service, food, and overall atmosphere were exceptional. Location-wise, it was perfect for walking to our activities. If we booked there again, we would consider booking The Langham Club with beverage service and other amenities throughout the day!

    The tour guide made the tour exceptional with his wit, charm, and expansive knowledge of all subject matter.  He was just so pleasant and easy to talk to. He made the tour exceptional, above and beyond the sites and history we were immersed in!

    2 Veneti, a cozy northern Italian restaurant near The Langham, had exceptional food, and we had an unexpected encounter with the actor Henry Czerny, also known as Eugene Kittridge, from the Mission Impossible franchise. We sat next to his table and ended up having a lengthy and enjoyable conversation with Henry and his partner!"
     

    Thank you again for making their experience so memorable!

    Denver - Savor Travels - Rachel Meyers

  • Hi there!


    I just had a "welcome home" call with the client.  They had great things to say about their time in London - thank you! 

    They loved the location of the apartments and said the extra space was great for their family.  They gave special kudos to their guide/driver for the day trip to Windsor.  They loved him and his storytelling was very engaging!  The boys loved Rib Ride as well - super fun time. 

    Many thanks for your help with this trip and for taking good care of this family!

    Best,
    Tiffany

    Denver - Videre Travel - Tiffany Kaufman

  • Thank you so much!

    My clients were very impressed with your company and I will for sure be reaching out the next time I have clients wanting to go to the UK! 

    Denver - Videre Travel - Mallory Worthington

  • Hi all, here is a beautiful feedback from this family that I wanted to share:
     
    "I just wanted to let you know how amazing the trip to London and Paris was. Both hotels wonderful, all tours were great, car services were always on time and polite… it truly was a trip the family will never forget. So thank you very much for all your help in that."
     
    Thank you all, as always!

    Denver, Colorado - Lila Fox Travel Co. - Lila Fox

  • I wanted to let you know that the clients absolutely loved their trip!

    Thank you so much for your help.

    Des Moines, Iowa, USA - Stahl Travel -  Taylor Hallengren

  • Hi Florent

    PLEASE know how much we appreciate all of your incredible help!

    What a privilege it is to work with you an we are grateful for everything you do for us.

    Encino, California, USA - Protravel International - Annette Sordoni

  • HI Ekaterina

    THANK-YOU For all your hard work on pulling the Moulleberteaux trip together.

    WE APPRECIATE YOU!

    Encino, California, USA - ProTravel International - Annette Sordoni

  • Ainara,
    I just spoke to the client. He LOVES the property and mentioned he will see how the next few days go, but he would like to book this place a few times a year at least. So far so good! 
    Thank you for your help and support! 

    Florida - Elite Lyfe - Niko Contardi

  • Dear Victor,

    I just wanted to let you know I spoke to the clients and they had a wonderful trip and enjoyed the guide services. 

    Thank you so very much for taking such good care of these clients.

    Regards,
    Ivy

    Florida - Prestige TGL - Ivy Tjok

  • Dearest Julia, 
    YOU ARE TOP TIER! Thank you so much for helping us look like a rock star with our mutual clients. She was SO pleased with the surprise perfume tour! It was the perfect experience to add to their Ireland trip.
    I am so grateful for you, and your thoughtfulness. I am truly over the moon and cannot wait to send another client your way!
    A million thank yous!

    Florida - The Travel Smiths - Lexi Smith

  • Thank you al so very much, our vacation was AWESOME!!! Everything was perfect. All guides and drivers were excellent, very punctual (Even early in fact LOL), knowledgeable and professional. I will absolutely recommend Queen of Clubs to any of my clients. I’ve already had so many people tell me they would love to do cooking classes and the Vespa tour in Rome. (Probably my favorite). Thank you again for a perfect vacation.

    Yours Sincerely,
    Rochelle Chastain

    Florida - Trips2Anywhere - Rochelle Chastain

  • Good Afternoon Walid and Ketty,

    Their trip was everything they had hoped for and more!
     
    Walid- I will tell you that they absolutely loved the Fairgrounds and said the experience “was very special” Thank you for making this happen! I will be recommending this in the future.
    Other highlights in Paris were the Eiffel Tower! They said the food tour was exceptional. Especially the guide!
     
    London Highlights include Graffiti Art, Richmond Activity, where they absolutely loved the guide, and Scavenger hunt. They also enjoyed the theater!
     Everything was very seamless, and they absolutely loved the guides! 

    I can’t thank the entire team enough for always working so hard to make sure every client and experience is spectacular. 
    You are my eyes and ears on the ground and I know I would be lost (especially in Paris) without you!

     

    Florida - WhirlAway Travel - Stacey Blum

  • Elda, thank you so much for all your hard work on this trip for my clients. You have been amazing to work with and I look forward to working with you again in the future!

    Fort Lauderdale, Florida - Avoya Travel - Kim Covert

  • Jen,

    Hope you’re well!

    I have to sing the praises of Stephen and the team in London. When my very top client texted me late Tuesday that he wanted a helicopter to take him to a party Wednesday afternoon (!), I knew to call QofC.

    Despite very tricky logistics and multiple complications, Stephen handled it all — gracefully and thoroughly.

    Truly above and beyond!.

    Fort Worth, Texas, USA - Smart Flyer - Tiffany Figueiredo

  • We absolutely loved everything about our guides. The boat trip today was my favorite. The skipper so delightful and flexible. Lunch was gorgeous and delicious.

    We are sad tomorrow is our last tour. Everything and every one has exceeded our expectations.

    Thank you for all your help and setting up everything so wonderfully and thank you for making everything work out so seamlessly. 

    Greenville, South Carolina, USA - Thornton Hall - Lisa Hall

  • A HUGE shout-out to the QofC Teams! Clients had an amazing time and can't say enough good things about the entire process and how smoothly everything was done. Looking forward to working together again in the future!
     

    Grovetown, Georgia - For Your Getaways - Rhonda McBride

  • Hi Molly, 

    I wanted to let you know that I spoke to the client and he was very happy with all the arrangements. In his words "Queen of Clubs is Top Notch!" 
    He also wanted me to pass on that he was very pleased with their guide!

    Thank you for being a great partner!

     

    Haiku - Captivating Journeys - Kathy Takushi

  • Hi Julia! I got the following email from the clients: They had an incredible time!!! Thank you so much for everything you did. They absolutely loved Estelle Manor - it looked so wonderful!

    "The Twenty-Two Hotel welcomed us with a bottle of wine and treats - such a nice surprise! Your attention to detail was truly appreciated. As for the Estelle Manor... words cannot describe how fabulous that hotel is. Our room was on the front of the Manor house, which provided a wonderful view and an opportunity to see all of the lovely historic British cars people came and went in. It was like a movie! A cross-section of Downton Abbey meets Succession. Very fun. Day trips to Range Rover... Triumph... Windsor Castle... all really enjoyable. The food in the UK was unexpectedly delicious - organic/whole/fresh."

    Really looking forward to working with you again in future!
    Megan Brady

    Harbor Springs, Michigan - Luxe & Nyx - Megan Brady

  • Hi Molly,
    I heard from the client briefly while he was in London. He said everything was going Great! He's now shooting birds in the English countryside!
    This trip was my first time using Queen of Clubs. I was very pleased with the service and will definitely work with you in the future

    Hawaii - Captivating Journeys - Kathy Takushi

  • Dear Everyone, 

    I have worked on three itineraries with Queen of Clubs, one in Italy, and two in the UK. I have enjoyed each specialist to whom I have been assigned. They are thorough and competent and go above and beyond to be timely. Much appreciation to the Queen of Clubs team!  Always professional, accurate, and expeditious!

    Houston - Signature Travel Network - Clarissa Fuentes

  • Hi Paola, I’m extremely grateful for everything that was done to put this trip together at the last minute and make it such a success. I have the highest regard for you and Queen of Clubs and hope to work with you again.

    Houston, Texas - Frosch - Lynn Tyger

  • Antonio!

    You absolutely and totally killed it. I know it was a bit challenging but you are a true professional.

    I’m grateful for your expertise, knowledge and everything else! 

    Thank you! 

     

    Houston, Texas, USA - IWillGoTravel - Will Goldberg

  • Hi Zara, my client was so thrilled with Queen of Clubs and Bo-Yee and Federica with her London and Switzerland experiences that I have decided to use your services again for another trip she is planning in December to Paris!

    Jacksonville, Florida - Bizseats4u - Ian Pinto

  • To be honest, I completely fell in love with London on my first stay.
    Thank you very much for your wonderful support for my stay.

    I spent most of my time for hotel inspections, which was very enjoyable because I learned about a wide variety of hotels.
    However, on my next visit, I hope to enjoy the museums and shopping as well.

    As I promised I am happy to share my impression and comment of each hotels as below.
    Overall, the hotels in London were all high level and all charming.
    However, since it would be confusing to introduce all the hotels, I am planning to focus on about three of them.



    The Beaumont Hotel
    Good location,Nice independent and small hotel.American style
    Nice bar & restaurant

    The Milestone Hotel  
    Staff looks after me very well.Excellent service.  
    Nice British style but feel old fashion
    It's difficult to explain about rooms to clients because all the rooms are designed differently.
    Bar was nice where we enjoyed drink.

    The Lanesborough Hotel
    Good location,Easy to recomend to clients because of member of Oetker Collection.
    Some room has nice park view.
    Required to pay attention each floor is different design.
    Nice British feeling not too traditionala and too modern.
    Great spa facility,beautiful bar
    Cute house cat.

    The Berkely Hotel
    Well take cared by Mr.Patrick Antille.He explained abouth thier new sister hotel The Maybourne Riviera.
    I am also very interested in this hotel in French teritory nearby Monaco.
    For The Berkely Hotel ,Personally I like this taste.
    Contemporary atmosphere should be good match for our clients especially middle young generations.
    Good location,modern luxury.Very impressed pop-up restaurant and their new sweet cafe it produced by Cedric Grolet
    Impressed rooftop swiming pool with nice park view.

    The Hari Hotel
    I had lunch at their Italian restaurant.
    She is very kind and good take care of my site inspections.
    I think it's unique hotel
    And tast of Italian is ordinary

    The Bulgari Hotel
    Very strong brand of Bulgari in Japan.
    Rooms are very sophisticated and  fullfild dining spaces.
    Especially I was impressed their bar Nolia sotial like speak easy.
    Chic and soothing design and colors.

    Savoy Hotel
    I learned is't very historical hotel in central location in London.
    However it seems just popular hotel not real luxury.
    I think more than 300 rooms are not good for peronal hospitality.
    Fairmount brand is frugality as luxury brand images so maybe good for senior group clients.
    Their bars are amazing,both of Beaufort and American Bar.

    Hotel41
    Good location related with Buckingham Palace.
    It would be good for clients interested in the British royal family.
    Very unique and small boutique feeling but not luxury.
    Good for young generations looking for something unique stay in London.

    Cafe Royal Hotel
    Very historical building but well transformed to luxury hotel.
    To be honest my most favorite taste after experience of all hotels.
    Luxury not too fashion but chic and well designed.
    Good location for shopping and eating.
    Behind nice history originally started from social grand cafe in London.

    The Roosewood Hotel
    Historical building but well transformed to luxury hotel.
    Over 300 room is too big not feel personal hospitality.
    Rooms are wonderful but I was a little concerned about the cleaning and maintenance of the public spaces.



    I have plan to visit you again to buy some books and sparkling local wines so hope to ask you again of my stay in next year.

    Once again,thank you very much for your wonderful help and hope to send our client in next year as well!


     

    Japan - Kuchiki - Hiroshi

  • Dear Arianna and Antonio, I wanted to share the client’s feedback with you:

    "The tour guides for the black cab and borough market were outstanding. On the black cab tour, they even brought us to a graffiti tunnel and let the kids spray paint. It was really cool. They made the tour so much fun. The Soccer game was also awesome. The tickets were amazing and we had a great time!"

    Jersey City, New Jersey - SETTE Travel - Jessica Rizzolo

  • Hi Sofia
     
    I wanted to thank you very much for handling our VIP client so perfectly.  I saw them last week and he was delighted with all the arrangements that you had so carefully and beautifully organized.
     
    I could see from all the emails that it was a complicated program but it all ran so smoothly, which is a testament to your attention to detail – well done!
     
    Antonio, a huge thanks to you too for your skills and for arranging so many goals at the football matches – they really enjoyed it!
     

    Leatherhead - Touch Associates - Paul Smith

  • Thanks so much, Zara! The clients had a great time, and it was a pleasure working with you guys – the commitment, energy and creativity you brought to the table were amazing, and we are very grateful. I look forward to working on another special project with you.

    Cheers, 
    Rob and Ellie

    London - Black Tomato - Rob Murray John

  • Hello Ainara, I hope you are well; I just wanted to say these clients have been raving about their trip to thank the whole team! Best Wishes, Jenni

    London - Black Tomato - Jenni Thal

  • It is great, you did a very good job in a very short time.

    Thank you. They enjoyed very much their time!

    London, England - Parnassus Travel Group - Nikki Rawden

  • Greetings Susana,

    Being on West Coast Time we are seeing this now and so appreciate your assistance!

    Our clients raved about their tour with you and so we are so happy to hear they requested another and appreciate your quick and helpful response to them!

    Working with you has been wonderful and we look forward to the next!
     

    Long Beach, California, USA - Thurston Rivera Luxury Travel - Trisha Rivera

  • Hi! Just wanted to send you the below email from the client:

    "Hi Diane,
    We just returned home from our fabulous trip and I just had to thank you for everything! It was the easiest, smoothest, most well-organized trip ever. The hotels were all amazing. Our tours were fantastic. We loved our drivers. Our day trips were lovely. Everybody was so pleasant and friendly and dedicated to giving us the best experience ever. We really loved all your notes and gifts when we arrived at each luxurious hotel. It was amazing from start to finish. 
    Thank you for all your hard work. It was a very special and memorable trip for all of us.
    Looking forward to planning our next trip with you!"

    Thank you so much for everything!

    Los Angeles - Beyond Traveled - Diane Sherer

  • Outstanding Partner!

    I use Queen of Clubs for higher-end clients, who are looking for luxury-level accommodations and an elevated level of service. They do not disappoint. Their team is quick to respond, and advisors are provided with a timeframe for the proposal that is realistic and prompt. I have used them for Italy, Switzerland, and England so far. I had the opportunity to travel on a Signature Educational Journey with Queen of Clubs to Switzerland and Northern Italy.

    Experiencing firsthand the level of service and the 'wow' activities that Queen of Clubs is known for, solidified my commitment to this destination specialist. Meeting and traveling with our partners at the destination is invaluable. I wholeheartedly recommend Queen of Clubs!

    Los Angeles - Signature travel Network - Denise Booth

  • Hi Ketty, thank you so very much. I saw the chat and was the happiest and the mom as well. THANK YOU truly! Amazing job you have done!

    Los Angeles, California - Destination-K - Katharina Heuermann

  • Hello! My clients had a wonderful time at the Borough Food Tour, and I loved working with your team. So easy!

    Many thanks and best wishes,
    Meredith

    Los Angeles, California - Fora Travel - Meredith Alexander

  • Thank you so much! They had the best time and LOVED their guides! Appreciate everything you guys did for this booking!
     
    Maureen Stevens

    Los Angeles, California - Stevens & Co. Travel - Maureen Stevens

  • Hello Stephen

    I just to say Thank you for the services.

    We had an amazing day with Martin yesterday and really loving today.

    Today's driver was great as he texted me along the way picking up and dropping luggage. 

    Our arrival to Gatwick was easy and Samir, the driver was real nice.

    Thank you again and looking forward to working with Queen of Clubs.

    Best regards.

    Los Angeles, California - TerryB Luxury Travel - Terry Bahri

  • Just wanted to say thank you so much for creating such a fantastic experience throughout the entire trip. And to each of you for coming to spend time with us. It was truly a real pleasure getting to know each of you.

    The trip unforgettable…we had so much fun. And laughed a lot. 

     Hope to see you all in some part of the world soon! Thanks again

    Los Angeles, USA - All Star Travel Group - Susan Duffy

  •  The trip was truly unbelievable! Everyone was unreal sweet and helpful. And to the kids were so sweet!

    Can’t wait for next time!

    Thank you!

    Los Angeles, USA - Byron Travel Group - Chad Rodarme, Client's Testimonial

  • Amazing trip! Could not have been better- the new standard.

    Thanks for all your hard work!

    Los Angeles, USA - Byron Travel Group - Chad Rodarme

  • Hi Jennifer,

    Hope you are well.

    Thanks so much for the help with my clients in London with the last minute helicopter trip. The clients LOVED.

     

    Los Angeles, USA - Smartflyer - Rachel Brown

  • We love Queen of Clubs!

    Thank you so much for setting up such great experiences for our FAM and all of the amazing work you do for our clients!

    Los Angeles, USA - Walker & Hays - Rachel Hays

  • Thanks again!

    I loved working with you all, and you will definitely be my go-to in the future! I referred another agent in our team to you for a client who is going to visit France.

    Kind Regards,

    Stacy

    Los Angeles, USA - West Coast Ovation Travel - Stacy Kristynik

  • Susanna, Thank you again! Here is some additional feedback from the client: "The company you used to book all the excursions was top-notch… Our boat day was perfection… And all of our tour guides were super knowledgeable and friendly and gave us a great experience… Can’t thank you enough for all of your help with that… It was definitely a trip of a lifetime!!!"

     

    Los Angels, California - Life:Styled Travel - Natalie Ochs

  • Tiago, as always, you are AMAZING! Coming back to London just to give you a big hug!

    Louisiana - Mary Dee Travel - ReRe Pride Shaw

  • The Black Cab tour with Maitland and driver, Steve – “impeccable!... would enthusiastically recommend! Her knowledge is amazing and her curiosity for her work never ceases… She and Steve work wonderfully together – very much in tandem.  A must in London traffic.”

    Edinburgh tour with Alisdair – “Absolutely amazing… It was a really wonderful day”

    They have been so happy with your guides and arrangements.

     Thank you so much!  

    Louisville, Kentucky, USA - Vista Adventure Travel - Carol Jaffe

  • Filippo,

    Los Palacios fenomenal, eres un crack! Bueno todo perfecto, la verdad es que trabajas fenomenal da gusto.

    Madrid, Spain - Dia Libre Viajes - Blanca Duran

  • Thank you Paola! You were wonderful to work with and I appreciated your follow-through very much! I have just reached out to my client and hope to hear back from them soon.

    Warmest regards,
    Gail

    Manhattan Beach, California - Gails Travel - Gail Woloz

  • HI Jennifer, hope you are well! I just wanted to send a quick email to say thank you to Queen of Clubs for the help over the past day or so. Ketty has been absolutely bloody amazing – please pass my thanks on to her. She is such an asset to your company. If I could deliver a bottle of champagne to her right now I would!!! THANK YOU!

    Melbourne, Victoria - Allure Travel - Barclay Cox

  • Dearest Susana,

    many thanks!
    Everything went perfectly!
    That’s why I love to work with you! I know I don’t have to worry about anything while my clients are in your hands
     
    Best regards!

    Mexico City - Nuba - Mariana Lazzeri

  • Hola Chiara!

    Todo estuvo perfecto! muchísimas gracias por todas sus atenciones! proximamente estaremos programando otro viaje.

    Te agradezco de nueva cuenta!

    Mexico City, Mexico - Debisa - Gaby Rosas Bautista

  • Estimadísimos Filippe y Paola,

    Qué gusto de verdad que volvemos a trabajar juntos. Los quiero felicitar por la disposición absoluta y gran servicio brindado por Paola y todo su equipo.

    Les pido una sincera disculpa por los cambios e imprevistos que hemos tenido, como ya lo podrán ver, son clientes exigentes y algo complicados en su toma de decisiones pero estamos seguros que toda saldrá bien.

    Les agradezco mucho su apoyo y espero vernos pronto para platicar de futuros proyectos en conjunto y estoy seguro que a partir de ahora vendrán más ventas interesantes como esta. 

    Mexico City, Mexico - Ferrara Viajes - Carlo Ferrara 

  • El cliente (el mismo que pidió los traslados en Londres para el Bvlgari) quedó encantado con su servicio en Londres y ahora me pide le apoyen cotizando sus traslados en París.

    Mexico City, Mexico - ITG - Rodrigo Jimenez

  • Dearest Filippo, Ekaterina y Tiago,

    Just a note from the plane ready to depart from Paris. I want to thank you for all your help and for organizing my trip, I had a wonderful time everything flowed nicely and I enjoyed my days in Ireland and Scotland very much.

    Both guides were just wonderful very knowledgeable and very flexible I will, of course, tell my experience to the whole sales team in Mexico and suggest they work these countries with QofC I achieved wonderful memories from this trip so again, thanks so much for your kind help!

    Mexico City, Mexico - ITG - Miguel Garcia

  • Filippo Querido,

    Gracias a ti y al equipo de Queen of Clubs que hizo posible el viaje de mis clientes, estuvieron muy contentos, lo disfrutaron muchísimo. Me alegra saber que todo salió bien y gracias a ustedes.

    Por favor extiende a Stephen mi agradecimiento, pues por su paciencia, dedicación y apoyo, el viaje fue un éxito!!

    Mexico City, Mexico - ITG - Maricarmen Arana

  • Ya estamos en Londres, donde nos recibió un chofer de Queen of Clubs en una van muy bonita y cómoda, y con gran actitud de servicio y amabilidad.

    Mil gracias de nuevo, todo va de maravilla.

    Mexico City, Mexico - Ruth Prado - Ruth Prado

  • Querido Filippo,

    todo perfecto con la familia y la cena en el barco una maravilla. Queen of Clubs es unica de verdad.

    Mexico City, Mexico - Turismo Exmar - Liliana Servitje

  • Hi team,

    We're so grateful for all your assistance with the client. I received a wonderful email from them this morning that praised their entire experience. They especially loved the private Dior Experience and raved about their tour in London and all their drivers/porters/greeters!

    Thank you so much for your partnership!
     

    Miami - Travel Andiamo - Kelly Howard

  • You are definitely one of the most concise and professional companies I have ever contacted.

    Thank you for all of the time you put into this proposal.

    I will be calling you in the future.

    Miami, USA - Protravel International - Vanessa Cohen

  • Hello everyone! 
     
    100 out of 10 were the words expressed by the clients for their London experience.

     The said everything was to absolute perfection and it truly exceeded their expectations. They loved it all, and they absolutely loved the vintage Bentley tour. They said everyone was waiving to them, and taking their pictures, so they went along and waived back as if they were part of the Royal family. 
     
    They loved the Mandarin, and the attention to detail and the level of service was exceptional. All the private stuff was truly amazing.
     
    A huge thanks to the entire Queen of Clubs team, and a special thanks to Arianna and Victor for all their hard work throughout, the changes, and all the after-hours stuff. Excited to be working with you guys.
     
    With sincere gratitude!
    -Jay Ahmed

    Michigan - kmx Global Travel - Jay Ahmed

  • Hi Paola ,

    Thank you for the follow-up!

    The clients LOVED their time in London! They LOVED their guide!

    Thank you for all the work you did for these clients.  

    You went above and beyond!

    Michigan - Travel Max Group - Jodi Denenberg

  • Caro Filippo,

    non so come ringraziarti per l'eccellenza dei servizi resi alla nostra azienda, le auto, tutte nuovissime, gli autisti, impeccabili.

    Un caro saluto e a presto.

    Milan, Italy - SKYTV - Marika Pisoni

  • Dear Ainara,

    I spoke with the client daily during her trip, and they were very satisfied and happy.

    I want to personally thank you for your invaluable assistance. It has truly been a pleasure working with you. It's rare to find a DMC like you, attentive, loyal, and always available even during holidays.

    I hope to collaborate with you again and again.

    GRAZIE!

    Monaco - Looking For Charly - Simonetta Bertoni

  • Hi Jennifer, 

    I hope you had a great weekend! 

    I wanted to give huge kudos to Antonio, Nikolas and Tiago. All of my clients in London this summer were thrilled with the services provided by Queen of Clubs! 

    Thank you so much!

    Sandy

    Mumbai, India - SG Travel - Sandy Grodsky

  • Thank you, Bo-Yee! The clients had an amazing time and told me on several occasions how much they appreciated Queen of Clubs. You made my job easy, and the client experience was great. Thanks again!

    Naples, Florida - More Champagne Please! Luxury Travel - Andrea McLendon

  • Thank you so much for helping us put together another memorable trip with the uniqueness we can only get dealing with your expertise!

    Edinburgh was great fun. The guide was quite spry and took us all over the place. We actually were with him about 1.5 hours more.
    He was engaged and did ask us if we wanted to keep going and did not ask for extra fee, we were just happy to be there with his expertise. Definitely recommend him again.

    The guide in London was amazing! He met us in the hotel lobby and we took a cab to central London by the Buckingham Palace. He knew exactly where to stand for the changing of the guard and other British standards. We went to a few back streets with interesting history. Great guy, highly recommend.

    All in all, really fabulous trip. We got to adventure hike and we got to see what we wanted in Scotland and England major cities!

    Naples, Florida, USA - Jen Mitchell Travel - Jen Mitchell

  • Dear Arianna and Antonio, I wanted to share the client’s feedback with you:
    "The tour guides for the black cab and borough market were outstanding. The Soccer game was also awesome. The tickets were amazing and we had a great time!"

    New Jersey - SETTE Travel - Jessica Rizzolo

  • The client said it was awesome! Great seats. Thank you!

    New Jersey - Smartflyer - Rachel Braylovsky

  • Hi Alexis, 

    I could go on and on and on! It was amazing! The most packed four and a half days I have ever completed. We had the best weather, though, I know Londoners are aching for rain, 75 degrees and dry is perfect for we northeasteners! 

    It was just unbelievable what you planned for us and it went so smoothly, I have never felt so at ease. Right down to the airport chaperone which, I was wondering why I needed. But, when we got to our gate, my oldest son Jacob, said that was so easy, and I realized I was stress free even going through security. 

    Every guide we had was a perfect match for our family we felt like we had made a friend by the time the day was done. For sheer knowledge of English history with a Mary Poppins touch, Janice took the cake. She was with us through the Tower of London and our East End tour and would disappear and reappear with food like magic. It was incredible. Russel was pure entertainment and managed to get us to see nearly every major London landmark and get us to grab a photo in front of it. Mark was like having a fun member of the family along, who really understood that we did not need to see the entire 45 minute changing of the guard, but just the 2-3 minutes of the best part in the best viewing place. He orchestrated a truly family friendly tour of Westminster Abbey. 

    We had the most amazing driver for three of our excursion, Hashem, was his last name, and I would ask for him again if we travel to London again. 

    Highlights for the kids were the East End food tour, Tower of London, and Harry Potter. I was amazed they held up for the East End food tour after being at the Tower the entire morning, but they loved it. Having a personal guide was the right move for a family, because when we were starting to fall apart we could just ask for a gelato break, and no problem. 

    The hotel and hotel rooms were perfect. We ended up with our own end of the hall, with our two room and that made all the difference for comfort and sleeping. The Kensington was gracious and beautiful and the concierges were spot on when we had some free time. The breakfast was perfect and we had tea there on the first day. 

    We are itching to travel again, and London and England calls me, but it may be time to move on to something like Italy for next year, maybe June…

    Thanks so much Alexis! It was PERFECT!
     

    New Jersey, USA - As Travel Pro - Alexis Sherry

  • Hi Ketty, all went perfect! They were shocked and grateful and had a great time in London!

    Thank YOU so much for your help! It was a pleasure working with you as well and we really appreciate your quick work to help get the trip fully buttoned up the last couple of weeks. 

    I look forward to working with you again in the future!

    New Orleans - Jetsparency - Ashley Laughon

  • Dear Susana, thank you so much for arranging this for me! The tour was fantastic! We all loved it, especially my husband, as it was his birthday present. I did enjoy it as well and so did my 12-year old daughter!

    New York - Altour - Julia Kostenko

  • Thank you so much, Ketty! You all are such a pleasure to work with. Love QoC’s!!! Thanks again, and I will reach back out when I speak to the clients! Yours in travel,

    New York - Belle Voyages - Lindsay Feinberg

  • Jorge, thank you all SO much for making the clients' stay so memorable and seamless. They were thrilled with the service and all of their tours. I can't thank you enough!

    New York - Elli Travel Group - Michele Gabel

  • Hello, they said the tickets were amazing and thank you very much!

    Cori Abbruzzese

     

    New York - Elli Travel Group - Cori Abbruzzese

  • Hello Ainara! We can't express enough how much we love working with your team from start to finish. Thank you for this great report and for taking wonderful care of our clients (and us!). We also love the clients - they are such a joy to work with - and it makes me so happy that this comes through on the ground as well. Thank you again for everything and looking forward to working together more and more!

    Erin

    New York - ETK Travels - Erin Trager-Kusman

  • Jennifer, your team is knocking it out of the park for us - we love working with everyone at QOC, so THANK YOU!

    Erin
    xx

    New York - ETK Travels - Erin Trager-Kusman

  • Dear Ainara, it was an absolute pleasure working with you and your incredible team! You made planning so easy and seamless. Thank you for always being so responsive and thorough. The client was also very happy with their services – she said the driver was fantastic, and all of the guides were wonderful. Looking forward to working with you again soon!
     
    Best,
    Amy

    New York - Fischer Travel - Amy Kaminski

  • Hello all! I just wanted to thank you so much for taking such great care of the client and her sons while they were with you. They had a fantastic time and loved their time in London! Looking forward to more great bookings! 

    New York - Fora - Pamela Schein Murphy

  • Hi Loredana, Ketty, and team, Thank you for all your help here! There were a lot of changes, but you all really made the client feel at ease!

    New York - Four Hundred - Andrew Barnes

  • Dear Julia,

    Thank you so much for everything you organized and the special surprises. We had an absolutely fabulous three days of celebration with so many highlights, and the most moving experience of all was the Royal Opera House visit.

    For me and my sister and our daughters and nieces to see where my mother performed as a principal ballerina was incredible. We had always heard stories of her life in the Sadler Wells touring company and then joining the Royal Ballet and dancing in Swan Lake  but to actually be in the theatre and to see her stage as well as the rehearsal rooms was very moving for us all.

    Thank you for everything. I wanted to thank you personally for all of the special touches and wonderful guides. We loved all of them. I learned so much and had a lot of fun. And thank you too for the gorgeous frame from Anya Hindmarch. It will be tough to choose which photo from so many but that is the definition of spoiled with choice. 

    Thank you again for your years of great partnership and for the special spoiling. 
     

    New York - Indagare - Melissa Biggs Bradley

  • Hi Julia, 
    Just heard from the client and she was very grateful for the last-minute transfer switch, thank you again. 
    They are off to Ireland - thanks again for another successful trip!
     

    New York - indagare - Megan Coy

  • Hello Julia, I appreciate you staying on top of this. We cannot thank you enough for all your help with all of our clients these past few months. You are a rockstar!

    New York - LC Luxe - Alexa Kossoy

  • Hi Julia,
    This was the BEST trip ever and everything was just perfect! The clients loved every single minute, every tour, every guide, and every driver!
     Thank you again for everything!

    New York - LC Luxe - Alexa Kossoy

  • Dear Julia & Team, what an amazing visit to England, thanks to all of you. Everything was perfect. Your attention to every detail was much appreciated - the transfers were on time, the drivers were great, and the guides were amazing and made our trip more than could have been expected. Each guide made us feel so part of your country, its history and culture. Our final day was amazing - the jewels, the Eye, the beautiful boat with a terrific chef and our important last-minute visit to St. Paul’s.  

    We are 6 friends with very different interests and personalities, and not one of us could have asked for a more customized experience. We are filled with wonderful memories. Many, many thanks. I look forward to working with you again real soon.

    New York - Leaders in Travel Ltd - Valerie Crosson

  • Ainara and Jennifer,

    Thank you so much for making me look good with a demanding client.

    He is beyond satisfied! He promised to tell me all about it and he complimented Ainara over and over again. I hope he will take more of these trips that I can book with you.
     

    New York - One Power Travel - Matilde Broder

  • Hi Tiago, the client did txt me yesterday that they were so so happy with the debenture scene so they could watch out of the rain. Thank you again for your services and look forward to being in contact in the future.

    Best regards,
    Steph

    New York - Protravel International - Stephanie Durst

  • Hi Tiago, great to hear from you. I heard from the clients after the first day, and they are thrilled. They were so excited because they got to see Djokovic play. Thank you for everything!

    Soraya

    New York - Protravel International - Soraya DeMattia

  • Thank you, Genevieve! They had the BEST time. I really appreciate all your flexibility in making this trip STILL happen despite the two-day delay. I told everyone I knew how impressed I was! Also, they are OBSESSED with Tony - beyond obsessed! they wanted to take him back to Texas!!!

    New york - Travel by Barone - Rachel Barone

  • Hi guys – As expected, I’ve received some extensive feedback from the clients. Amazing!
     
    Alex, they LOVED  everything!! 
     
    "We had a fabulous trip.  Thank you again for everything you did.  I know you will hear from both of us separately, but the kids (and grownups ) really enjoyed all of the planned activities and tours.  The guides and drivers could not have been nicer and were always on time…or even a bit early. When our flight from London to New York was Cancelled and we had to get a later one, we were able to get a later ride to the airport sorted out through the emergency Queen of Clubs line. Earlier in the week, when we asked for cars with as many front-facing seats as possible for the drive to Oxford, the person on the emergency line went out of their way to make that happen, which we are grateful for!!
     
    We all enjoyed the tours, the guide in Paris sort of left it up to us as to what we wanted to see!  We suggested Montmartre as the first stop, and we loved seeing all of the artists.  And we were also so glad that we had tickets to the Eiffel Tower.  That was the main reason the kids chose Paris, and they loved it.  The Louvre “Treasure Hunt” really kept the kids' attention, and I think was was a good way to introduce them to such a huge and crowded museum.  There were actually two guides for that, and they were really good at getting us around to the “must-sees” in the museum. The Marais food tour was a real highlight.  The guide was knowledgeable but had children, so she was very tuned into the kids. Plus, the food was AMAZING.  She also was more than willing to stop and let us wander into shops.
     
    Being greeted upon arrival in Paris was wonderful, and we were so glad that we had people to help us get through customs and onto the train to London. It was great to have someone there to meet us when we arrived in London. 
     
    The Overview tour of London was very good. The guide wisely avoided the changing of the guard, but walked us by Buckingham Palace and over to the barracks, where we got a great view of the guards preparing to march out. He also took us to a beautiful old market where scenes for Harry Potter films were shot, which was basically heaven for the kids. The Graffiti Workshop was FABULOUS. The artist who ran it was just great with kids and adults. Truly a very special experience."

    THANK YOU!!

    New York City - Human x Nature Travel - Claudia Riegelhaupt

  • Hi Elda,
     
    Thank you so very much for your note.
     
    I just heard from the client, and she is THRILLED with the QoC team! Thank you so much for all your help. The client wants to send a note to you!
     
    Thank you again!
     
    I LOVE YOU GUYS!
     
    Olivia

    New York City - Pro Travel - Olivia Preston

  • Dear Jennifer,
     
    I thought I would share some good news – and to say thank you for our partnership!
     
    I LOVE great reviews – see below the testimonial from the client:
     
    "Dear Christian,
     
    Thank you so much for handling the details of our European vacation!
     
    Thank you for the fabulous experiences in London and Paris! Our transfer drivers and tour drivers  in London and Paris were professional and friendly.
    Our Black Cab Tour with David was full of information, well-coordinated, and fun!
    Catalina was wonderful for our Eiffel Tower group tour!  Isabelle was an exquisite guide during our Louvre tour and City of Light tour! She was the perfect person to connect us with the sites and history of Paris! 

    In Amsterdam, our transfer driver to Schipol Airport was also very friendly, and professional. 
     
    The Franklin and the Hotel De L'Europe upgraded our rooms.  Our Amsterdam hotel was absolutely magnificent! The Franklin and the Esprit Saint Germain Hotel were both delightful hotels at great locations!
     
    My husband and I really appreciated the text to confirm our itinerary the night before each venue. We would definitely recommend Queen of Clubs as we continue to explore other cities! 
     
    Please convey our complete satisfaction to Queen of Clubs! 
     
    Sincerely, 
    The Client "

    New York City - Pro Travel - Christian Fratello

  • The seats at the game were amazing, wow! It was so close to the field that we could literally hear the players. We had a fantastic time! Thank you so much again to you both!

    New York, New York - SmartFlyer - Kimberly Gavin

  • AMAZING! Thank you so much. I so appreciate all of your help these past two weeks!
     

    New York, New York - SmartFlyer - Kimberly Gavin

  • I use Queen of Clubs, Luxury Lifestyle Services for all my transfers, guides, theatre tickets, dinner reservations and much more in London, Paris, South of France and Italy, and I must say that I and my associates at Tzell have been delighted.

    New York, New York - Tzell Travel Group - Robert Kunikoff

  • Good afternoon Nicolas,
     
    Just wanted to reach out and let you know that the clients had an amazing time. It was exactly what they wanted, busy from morning until night. They said the guides were fabulous
    and very knowledgeable. They especially liked Jakob.

    Thanks for all you help, you made me look like a star.

    New York, USA - Altour - Marianne Govoni

  • Just wanted you to know all of your arrangements were perfect. Guides were amazing. Patrick who toured with us to Tower of London and Westminster Abbey etc. was fabulous.

    Everyone was very accommodating.

    New York, USA - Altour - Linda Fields

  • Thank you Ainara!

    They had a wonderful time!
     

    New York, USA - Bear & Bear Travel - Laurie Santorelli

  • They loved the tour and the guide you assigned to them. They said he was amazing and they still talk about “the guide” in London.

    He gave them so much insight in such a short time .. it was all great!

    And a very professional driver as always!

    New York, USA - E.V.A Travel - Eva Ferrari

  • Dear Jennifer,

    I want to preempt our meeting with a heartfelt thank you for your overly generous and gracious hospitality this past week.

    We had an extraordinary and most memorable experience in London thanks to you. Our guide was truly great with the kids. She was patient, insightful and fun. She really connected with everyone and made our limited time productive and informative.

    A million thank yous again for your extreme generosity and ongoing partnership.

    New York, USA - Embark - Jack S. Ezon

  • Hi Marine,

    I just wanted to share some nice feedback received from the client:

    “The day was wonderful. Augusta was delightful and so was our driver Samir. Augusta told us wonderful stories on our journey into London.”

    Thanks for your work and help on this booking. 

    New York, USA - Essentialist - Cristina Gibb

  • Everything was just perfect, you are the best DMC that she ever worked with!

    New York, USA - First in Service - Lynne Zimms

  • Hey Jennifer,

    You and your people were amazing! I only wish I found you sooner.

    Looking forward to the next one! You make it so easy for me and because of you also look great to my clients!

    New York, USA - First in Service - Lynne Zimms

  • Thank you so much!

    Everything went very well and Lennie took great care of us. I really appreciate your help with our trip and look forward to planning future client trips together!

    New York, USA - For Business or Pleasure Travel - Tamara Kapetanis

  • Thanks for the phenomenal tour!

    The guide was friendly, knowledgeable, informative, and social. He’s a walking encyclopedia of information.

    I enjoyed every minute with him! Would highly recommend clients such tours.
     
    Best,
    Jay Schwartz

    New York, USA - High-Class Travel - Jay Schwartz

  • I just wanted to thank you again for another amazing trip you put together and executed for my clients. I just received a great email from my client thanking me and she mentioned the "trip was perfection".

    Always a pleasure working with you and thanks for your continued patience with me and my clients!

    New York, USA - IBC Private - Irving Betesh

  • Victor!
    Look what they said, and thank you for your help!

    The London leg was spectacular. Our boys loved that we had something fun (and different!) planned each day - and that it was only one thing and they got plenty of time to chill out, float in the pool and shop. The tour guides were all top notch and each tour was a hit in its own way. Basically, we didn't want it to end!

    Thank you again for all your help making it a truly magical vacation. Definitely one that will live in our memories for a very long time!

    New York, USA - In The know Experiences - Anneliese Pfeil

  • Hi Florent,

    Thank you so much for all your assistance with our clients’ tours.

    We really appreciated your updates and it was a pleasure to work with you!

    We look forward to working again in the future!

    New York, USA - Insider - Katie Couri

  • Stephen,

    thank you so much for all your help on this.

    The cake was absolutely perfect! So much so that the client would like to arrange another delivery for bespoke cake this weekend along with a floral arrangement.

    New York, USA - Insider - Katie Couri

  • Thanks again for all your help this past month. My client was very pleased. In fact he wishes you guys were in New York!

    Thank you for making everything work smoothly despite being shorthanded.

    As always, thanks for a job well done!

    New York, USA - Liontree - Zachary Adler

  • They had the BEST time!
     
    Datevik, thank you for everything you did for them. They just LOVE Queen as Clubs as much as I do!
     

    New York, USA - Local Foreigner - Elizabeth Walsh

  • Thank you, Paola!

    Our clients had a FANTASTIC time!

    New York, USA - Local Foreigner - Elizabeth Walsh

  • Just arrived home and want to thank you, for making this an incredible weekend for us.

    Thank you again, you were all delightful and made the weekend.

    Even more special by being so wonderful.

    New York, USA - Number 1 Power Travel - Donna Guttman

  • I just wanted to thank you for your assistance in organizing a successful tour for my team during our visit to London.

    You should be aware that Martin was excellent and my gang was very impressed by his knowledge and elegance.

    Thank you again.

    New York, USA - Power Travel - Viviane Gringer

  • Hello Paola,

    The client was very pleased with the day they had with your people:)!

    Thank you so much for adding a feather in my cap.

    YOU ARE THE BEST!

    New York, USA - Power Travel - Viviane Gringer

  • Thank you Stephen for your ENDLESS patience and calm guidance through everything..

    I say it everyday we could not do it without you!

    New York, USA - Pro Travel Inc - Janice Martorano

  • My client enjoyed the hotel very much and said it was the best there.

    Many thanks for your help!

    New York, USA - Protravel International - Susan Ponte

  • My family had a wonderful time at the British Grand Prix.

    Thanks for getting everything set up, it went really smoothly so we were able to just focus on enjoying ourselves!

    New York, USA - Protravel International - Susan Ponte

  • I really appreciate the quick turnaround.

    The QofClubs team is always able to pull through in these last minute instances : )

    New York, USA - Protravel International - Shannon Kenny

  • Wow!

    Jennifer, the driver was absolutely incredible.

    Please pass along my highest praise, as he really went above and beyond to ensure a seamless transfer experience.

    What a wonderful experience, that I know my clients will appreciate.

    New York, USA - Protravel International - Jesse Katz

  • Sylvia/Stephen/Filippo and Jennifer,

    Again, of thanks for everything. You are all golden and I greatly appreciate and enjoy working with all of you!

    New York, USA - Protravel International - Janice Martorano

  • A heartfelt gigantic THANK YOU!

    However many languages it takes to say it in, it must be said, once again, Queen of Clubs came through in an amazing way!


    Again, a million thanks as always for being such unbelievable partners.
     
     

    New York, USA - Protravel International - Janice Martorano

  • Good afternoon Victor,
     
    I just received the following feedback from my clients:

    "I am not a person that uses caps much, but IT WAS ABSOLUTELY AMAZING!!!

    Thank you so so much for planning an incredible trip, from the hotel (Corinthia was epic, our kids don't believe us that every hotel room is not as nice as that one) to the Blue Badge tours. It was spectacular.
     
    We really appreciate all of your help and are VERY happy customers. We look forward to planning our next adventure with you! THANK YOU for everything!!!"

    New York, USA - Protravel International - Anissa Klein

  • Dear Jennifer,

    On behalf of the executive committee, who represents all of the employees of our great company and myself we want to say thank you. 

    Needless to say, this year we are experiencing the most unusual times in our lives. We are all trying to stay connected and work with one another to the best of our abilities. When someone such as yourself and your company goes above and beyond to help the scenarios involved, we want to show our gratitude and give a big thank you for being there for us. It’s times like this where partnering means so much and your value is so greatly appreciated.

    New York, USA - Protravel international - Andy Pesky

  • Hi Victor,

    I just wanted to tell you that the clients were SO happy with their services with you. They said it was one of the best trips they have ever taken. THANK YOU!
     
    Virginia

    New York, USA - SmartFlyer - Virginia Allen

  • I had a couple more clients use Queen of Clubs services recently and they said it was the best part of their trip!

    New York, USA - Travel Experts - Jeff Traugot

  • Dear Filippo,

    The services provided were just excellent, the client said the car was the latest model of BMW with the best comfort, so he enjoyed his trip very much!

    New York, USA - Valerie Wilson Travel - Judy Kurzban

  • Hi Elda
     
    Thank you for the wonderful follow up. In fact I did hear from the client and she said they had a wonderful time. All the guides were great and fun to be with.

    As you know they were visiting London to see the Chicago Cubs game and it turns out one of the players was on their flight home which made it extra special. In fact, they have been raving so much about the trip that a few of their friends have already been reached out.
     

    NewYork, USA - AMBespoke Travel - Alex Mooir

  • "Hello and Greetings from Barcelona,
     
    My whirlwind trip with my family continues …. Apologies for my delay – I have been non stop.
     
    Both tours were amazing! 
     
    To start, my husband LOVED the James Bond tour! He found the guide to be extremely knowledgeable and no question went unanswered. He enjoyed every moment and was so pleased with the entire experience. Thank you so much for arranging such a special tour.
     
    Our black cab tour was also great! Our guide was perfect for all ages and kept my kids engaged. We learned a lot about London that we didn’t know. We covered a lot of ground with Anthony and he was a total pleasure.
     
    Please let me know if there is an official review my husband and I can leave. We are so grateful for both tours and how well it all went.
     
    Thank you!"

    North Carolina - Gifted Travel Network - Vanessa McGovern

  • Sofia good day, I spoke to the client today. They had a fantastic time, and the guides were fantastic! Thank you

    North Carolina - Travel Experts - Michael Podina

  • Hi Tiago, the clients have been in touch and they said ‘everything is great’ and ‘this is wonderful’ and ‘thank you!’. All of these comments are wonderful things and I am grateful to you and the whole team for your excellent work and planning for this trip. You have made it effortless for them and me and I so appreciate your partnership. This project blossomed into quite a lovely booking and I am thrilled to be working with you. Again, thank you so much for everything!

    North Carolina - Victory Travel - Wendy H. Chambers

  • I love Queen of Clubs!

    I have worked with Queen of Club for clients on trips to Ireland, Scotland, England, and France and just love them.

    I am currently working with them on another couple of trips to Ireland (one of them my own), a trip to England and Scotland, and another trip to France and Italy. I really love working with them for many reasons, a couple of which are their attention to detail, and their fabulous hotels. I am picky about hotels and so are my clients. With other suppliers, I often have to request nicer hotels but I never feel that way with Queen of Clubs and it makes my life so much easier.

    I also really appreciate their timely responsiveness to me. It is very important to me to get fast responses from suppliers even if it is just to say they got my message and are working on it. I also really like that they check in with the clients every night while they are traveling regarding their services for the next day. This is a very, very nice touch that sets them apart from other suppliers.

    I have received excellent feedback from clients about the tours, drivers, and hotels. One of the trips I am currently working with them on is a group trip for an extended family of 13. I really appreciated getting on the phone with Zara and Elda and having them help me with the itinerary. Zara explained the hotels they would offer in each location, activities, and airports. It was so helpful!

    I don't feel the need to request quotes from other suppliers when Queen of Clubs services the area with which I need assistance. They are that good!

    Oakland - Signature Travel Network - Daria Dimitroff

  • Good Afternoon Florent,

    You are so great to work with.

    Excellent service. I appreciate you! Kind 

    Oklahoma City, USA - Bentley Travel Design - Drenda Roberts

  • Thank you, Arianna! I love that you added the guide bios- that’s such a nice touch and I haven’t seen it from your London team before so thank you!

    Orlando - Bach Travels - Kelly Bray

  • Hi Julia, Jennifer, and the Queen of Clubs team!

    THANK YOU SO MUCH from the bottom of my heart for all of you and your team's hard work for my clients. These are some of the most demanding clients I've ever had and your team truly went above and beyond to make them happy. This is the happiest they've ever been returning from a trip - thank you so much 

    I am so thrilled with your team's services and really excited to send more clients to you. I promise, these are my most demanding clients so hopefully everyone else will just be easy! Thank you all so very much!

    Palo Alto - Smartflyer - Katie Lee Mohammed

  • Hi Tiago, I hope this email finds you well. I want to tell you that my clients told me that the seats you provided at Wimbledon were the best seats they have ever had. They loved the seats on the 2nd day. They said it was near the box. I don't know much about sports, so I am not sure if what I am saying is correct. I just know they were very impressed. That is saying a lot because they always have the best of the best. I want to thank you so much. You did an amazing job! Truly, I appreciate you. 
     

    Panama City, Panama - Zibaritas Travel - Pamela Milanes

  • Hi Arianna,

    Thank you again for your help with everything!!

    I appreciate everything you did last minute to make this trip a success. They had a fantastic time!

    Park City - Jet Set and Travel - Brandon Zackon

  • I used Queen of Clubs personally for a quick trip to Dublin this spring. We were only in the city for 3 nights but were able to do 2 tours - 1 in the city and 1 outside of the city.

    What I loved most was how flexible and personable our guides were. We had so much fun and felt like we made new friends. We learned so much about the city and surrounding area. The communication from QofC during travel is excellent. Each day we were sent a text with the plan for the next day. Our guide/driver was a few minutes early each day which was great - early is on time and on time is late:) Vehicle for a full day out of the city was a very comfortable newer model Volvo XC90.

    I would not hesitate to work with QofC in Ireland again. My company has had excellent feedback for France, UK and Italy as well.

    Pennsylvania - Whirlaway Travel - Jamie Jones

  • Foi tudo mais que perfeito ontem! Amamos! Os nossos assentos em Wimbledon eram perfeitos! Vou te mandar foto. Ano que vem queremos os mesmos assentos!!!

    Everything was more than perfect yesterday! We loved it! Our seats at Wimbledon were perfect! I'll send you a photo. Next year we want the same seats!!!

    Pernambuco, Brazil - Junqueira Viagens - Patricia Muniz

  • Cannot thank you enough! We've just returned from the Harry Potter Studio Tour. AMAZING! Loved every second of having a private guide. Brilliant. Best decision ever. Sooo happy that I know you and that you are not only kind but also magical!

    Plano, Texas - Travel With Melissa - Melissa McKinley

  • Good morning,

    My clients returned from their London trip and said they had a blast and would not have changed any details.

    Thank you for your assistance and support!


     

    Plano, Texas, USA - Sandy Clark Travel - Sandy Clark

  • I just had my client in my office and the trip in London was wonderful , everything was very nice and they were more than happy.

    The organisation was very very good and thank you very much for all help and suggestions!

    Prague, Czech Republic - PPF Banka - Andrea Kuchařová

  • Hi Julia,
    They were SO happy – they had an amazing time and everything worked out so well!
    Thank you for taking such good care of them in both London and Edinburgh!

    Purchase - Valerie Wilson Travel - Jocelyn Sontag

  • Hello there, I can just say, this is honestly the best kind of service I have ever encountered! For you to check in with me to reassure me that my clients are having a great time is above and beyond and I cannot say thank you enough. From start to finish, you guys have been a dream! QOC will be my go-to for all places possible for my clients from now on.
     

    Queensland - MTA Travel - Rhiannon Hutton

  • Hi Ekaterina,

    Thanks so much for your email and all your support and assistance with the trip. I have heard great reviews from the group on the trip. Below are a couple of the emails I received...

    "Teresa - thank you so much for an amazing trip! You thought of every detail and survived all of the our hail marys along the way! Where should we go next? All the best!  Dean"

    "WOW! What a wonderful trip. We had a fantastic time, ate delicious food and really enjoyed ourselves. Thank you for everything you did to make it happen. I’ll be bugging you next year to arrange something wonderful again! All the best to you, Anne"

    Thanks again for all your assistance. You were a rockstar, especially on the few occasions when things went a little sideways!
    I look forward to working with you again on the next trip!

    Best,
    Teresa

    Raleigh, North Carolina, USA - 2 Sisters Travel - Teresa McCombs

  • Hi All,

    Last night was wonderful! Very well received by all. 

    Thank you for all your hard work and assistance to make this such a great event. 

    Raleigh, North Carolina, USA - FROSCH Private Client Services - Karen Schueller

  • Queen of Clubs is the only way to go!

    The guides are so professional and knowledgeable. I highly recommend every excursion we did. I seriously can't say one negative comment. It was AMAZING!
     
    You did well, Slaw. Thank you for making their vacation seamless!

    Raleigh, North Carolina, USA - Travel Experts - Tracy Donley

  • Have spoken to my clients and they were over the moon about their time in London, and especially loved Russell. They could not stop going on about how much they enjoyed their time with him.

    Many and sincere thanks for you help, patience, hard work and dedication in making this a special trip for them!

    Raleigh, North Carolina, USA - Travel Experts - Linda Bailey

  • And THIS is how it is done:

    "Zara and her people have taken great care of us. Our guide and Catalin, our driver, have been wonderful the entire week. We have had many private tour guides and drivers on our trips, but Russell and Catalin truly have made an incredible experience. I would highly recommend them to any of your clients.   

    By the way, Claridge’s is fantastic. They have reserved a table for us in our favorite bar every evening for our pre-dinner drinks, and then they have it ready for us when we return from dinner. We are here now, getting ready for our next dinner. 

    Thank you again for all your help!"

    Marvelous job making wondeful experiences for my dear clients! 

    Thank you!

    Richardson, Texas, USA - Canyon Creek Travel - Judy Martinez

  • Wonderful and thank you – I can’t tell you how impressed I’ve been by this whole design process with you and your team!

    Richmond, England - Katherine Gould Travel - Katherine Gould

  • Mais uma vez, uma excelente recomendação de hotel!

    Achei tudo realmente muito muito bom Gostei tanto que acho que vou ficar freguês regular!

    Rio de Janeiro, Brazil - LTN - Elisa Macedo

  • So I received the best comment about you, your team and all of services from your company. The clients, including the global directors and all of the guests, are very happy with the event.

    Congratulations for everyone from Queen of Clubs, you are the best!

    Rio de Janeiro, Brazil - Plantel Turismo - Christinne Scherer

  • Sofia good day, I spoke to the client today. They had a fantastic time! The bag that they lost has been shipped back to them, and they should have it sometime next week. The trip was fantastic, and the guides were fantastic! Thank you

    Rockwall, Texas - Lifetime Getaways - Michael Podina

  • My goodness, but I just continue to have NO idea how you and your company do these things!

    Ekaterina, I am deeply grateful to you for finding a way to work this out. I have literally had sleepless nights on this one worried how I was going to explain this to Ada and her family that we did not have this experience reserved for them. Thank you!

    I am really appreciative. I am impressed you were able and willing to rectify this for me. I will not ever forget this one.

    Enjoy your evening!
     
    Kind regards,
    Lisa

    Saltdean, Brighton, England - Your Paris Experience - Lisa Buros-Hutchins

  • My clients in Scotland with Queen of Clubs are absolutely thrilled beyond belief with their guide and everything else!

    San Diego, California - A Moveable Feast Travel - Janice Chieffo

  • Hello Ekaterina,

    Thank you ever so much! I am seriously over the moon with how Ada’s trip went, but more so I am impressed with the level of attention you were willing to give me to get this trip put together. I cannot thank you enough for all you did to help me with this trip!

    Have a fantastic day and all my best to you! We will most certainly be collaborating together again.
     
    Kind regards,
    Lisa

    San Diego, USA - Cadence Travel - Lisa Buros-Hutchins

  • Wonderful!

    The boys had a spectacular time and I appreciate your assistance with everything!

    San Diego, USA - Elite Travel International - Andrea Strahl

  • Hi Paola,

    The clients were thrilled with all services and wanted to be sure to personally thank the team!

    San Diego, USA - Just Escape Travel - Michelle Barth

  • Dear Julia, I hope you are doing well. I had lunch today with the clients and they loved their time with you in London! They said the guides were fantastic and wished they had more time there and want to return. They felt they had seen a lot of London in a short time there and were very happy with the tours. Thank you so much for taking such good care of them! Kind Regards,

    Santa Barbara, California - Black Label Travel - Kim Rickels

  • Dear Victor,

    I hope you are doing well!

    Thank you to you and the team for the wonderful experience my client had. She gave me fantastic feedback and was so happy with David and how wonderful the QOC Team communicated with her. Thank you for making me look like a rock star and for all you did!

    Appreciate the partnership and hospitality.
     

    Santa Barbara, California, USA - Montecito Village Travel - Jason Lawenda

  • Thank you to EVERYONE, especially Stephen, Antonio, Slawomir and all the drivers and guides for pulling off such an INCREDIBLE trip, up against the odds and all the while so so so last minute.

    We are eternally grateful!

    Santa Barbara, California, USA - Thurston Rivera Luxury Travel - Danielle Thurston

  • Well I don’t know if we could all ask for a better review from clients!

    "Hello Danielle, words can not describe the memorable time we had in London. It was everything we expected and so much more. Thank you! Thank you! Thank you! I’m sure we will debrief but there was nothing we didn’t love, except leaving. Our guides Simon, Janice and Georgina were amazing! Georgina basically became family. She is such a good hearted, wonderful talented person. Please direct us to whom we can write a letter to about our experience. These people were extraordinary and must be acknowledged. We all had our favorites. My son loved the venison at Rules. My daughter loved high tea and the horse ride. My other daughter loved the Palace and the Abby. I loved seeing Winston Churchill’s war room and the smiles on my family’s faces. We all loved the food tour too! Again well done. Let’s catch up soon! Bravo!"

    EVERYTHING about this trip, from working with you and the team to this email from the family upon return, has been dreamy. THANK YOU and the whole team of guides and drivers for making this families holiday so special and making us look good!

    Santa Barbara, California, USA - Thurston Riviera Luxury Travel - Danielle Thurston

  • Hi Sofia,

    Just a quick email to say thank you!
    The client left UK today very impressed with the quality of our services!
    Everything was exceptional!

    Thank you so much!
    All the best,
    Tatiana

    São Paulo - Top Travellers - Tatiana Rozadoa

  • My client said they loved the wine & cheese tasting - they learned a lot and had fun.

    They said the dinner cruise was awesome and seeing the Eiffel Tower light up at night was amazing, it was the highlight of their trip.

    In Paris, the time was totally planned and he said Paris just blew him away. Thank you so much for being such a great partner and for continuing to wow my clients -- thank you thank you thank you!

    São Paulo, Brazil - Jazz Side - Pedro Opice

  • Hi Ekaterina,

    Just wanted to let you know that the girls had a great time in London. They really enjoyed the tour and the guide! Thank you so much!

    It was a success!

    São Paulo, Brazil - Matueté - Thais Yumi

  • Hi Filippo,

    My client told me that all provided services were wonderful!

    São Paulo, Brazil - Ski Brasil - Nora Aidar

  • The cars are just excellent, drivers very kind, we've had an impeccable experience!

    Thank you so much! 

    São Paulo, Brazil - Teresa Perez - Tomas Perez

  • Dear Filippo,

    My client came back just amazed with everything in London! Your services were perfect!

    Thanks a lot, you are our best partner!

    São Paulo, Brazil - Teresa Perez - Kikka Depianti

  • My dearest Ekaterina,

     When I just called the emergency phone yesterday and noticed that you were on the other side, well, basically it was a relief... It's amazing to have someone to count on in UK, definitely.

    Thanks a lot for outstanding dedication with our client, everything was incredible!

    São Paulo, Brazil - Teresa Perez - Danilo Ribero

  • Dear Ekaterina, 

    You were wonderful to have helped us in this case.

    Once again thank you! 

    São Paulo, Brazil - Teresa Perez - Alane Freitas

  • Thank you very much for all the help and support in this case, you are the BEST!

    São Paulo, Brazil - Wesley Macedo - Teresa Perez

  • I absolutely LOVE working with Queen of Clubs. They are quick to respond, great to work with and my clients are always thrilled. I have personally used them for London and France and was very impressed. The prices are high, but I love that they will work with you on a few tours or the entire trip. Highly recommend!

    Scottsdale - Holiday Cruises & Tours - Mary Greenberg

  • Hi Ketty,
     
    Thanks so much and I hope all is well!
     
    It is a lovely itinerary and came in right on budget which was great!
     
    The clients really like it!!

    Thank you again,
     

    Singapor - Lightfoot Travel - Belinda Rothwell

  • They commented that the trip went very well and they had a wonderful experience. The organisers also felt that the schedule was managed well with zero delays.

    Personally, I am really happy with the services. From the vehicle, drivers to the guide – everything was wonderful.

    VERY BIG THANK YOU to you and everyone who has assisted us in making this trip a memorable one for our guests!

    Singapore - Quotient Travel Planner - Tung Ling Wong

  • Hi, I hope you guys had a great weekend!

    I had a call with Ramsay on Friday and she raved about all her services, especially the guides.

    Thank you for everything, especially with the constant changes while in country.

    This was my first trip with them and they are thrilled, thanks for making me look good, as always!

    St. Helena, California, USA - Azurine Travel - Michelle Murre

  • Hello everyone,
    My clients absolutely loved their trip to Paris and London.  They have raved about how amazing all the guides were, the tours, and everything else! Everything was on point and they’re looking to travel again to Europe next year. 
    Thank you so much for all the answers to my crazy questions and changes. I truly love working with you all and look forward to bringing you more clients!
    Thank you

    St. Louis - Acendas Travel - Colleen Campanella

  • Hi Jennifer,

    The client just sent an email in regards to his private tour of the Tower of London with David. He said it was excellent! The whole family thoroughly enjoyed the tour and David was amazing!
    He said he was worried with the "cheap" price! As he looked online and they were all double the price even with my mark up.

    He said he would definitely recommend Queen of Clubs. Thank you so much for looking after them so well.

    Sydney, Australia - Black Book Travel - Lisa McFadyen

  • Hi Rami, thank you and your staff for the excellent customer service you provided the clients during their stay in Paris and London! I will use your services AGAIN!

    Sylvania, Ohio - Central Travel - Beverly Rother

  • Hi Jennifer,
    I hope this message finds you well!  First things first - I want to praise Julia & Tiago for their help with my client's upcoming travels to London & Scotland. It's for 3 couples and they have been incredible. Tiago was awesome with all Wimbledon & The Open tickets and payment was submitted for these, this past week!  It has been a true pleasure to work with them.  This is a very dear client and I feel so good knowing they'll be in good hands during their travels in July.
    Sincerely, Heather

    Tampa - Eden Luxe Travel - Heather Ciampini

  • Your emergency team is incredible! Thanks so much!

    Texas - Indagare Travel - Megan Coy

  • Hi Victor,
     
    The clients have been raving about their trip. They are SO happy and blown away with the seamless service and expertise we provided. I want to thank you very much for treating my clients with such care!
     
    I look forward to working with you again soon!

    Traverse City, Michigan, USA - CLW Travel - Courtney Watts

  • CONGRATS team! She LOVED every minute and was so very happy. She is 80+ and struggles to get around and has end-stage cancer. This was her "last" trip and she was so happy to share it with her daughter and grandchildren. I am so thankful to all of you for helping make it happen. Thank you!

    Tuscaloosa, Alabama - Duffy Destinations - Jamey Logan Duffy

  • Dear Tiago, the clients had the best time at the Manchester City match and could not have been happier with the seats! I copied the note from the client below to express their gratitude:
    "The Man City seats were incredible. Second row at midfield. Could not have been better. Griff was over the moon. Thank you for all of your help."

    Vancouver - Caroline Travels the World - Emily Handley

  • Hi Tiago, my clients loved Wimbledon, and I think they were happy with their seats, which was a relief to me! I very much appreciate all your help, and I will definitely use Queen of Clubs again. It is great working with you!

    Vancouver, British Columbia - Wells Luxury Travel - Sandra Lee

  • Zara.  
    She made it happen! A Christmas miracle! You all are so great. Many thanks!

    Virginia - Avenue Two Travel - Cannon Spotswood

  • Hi Zara

    We had an amazing time!  All the details worked perfectly and we loved our drive with Jimmy in Ireland- he was so wonderful.  Also, Deidre, the guide in Dublin, was lovely we just could not have asked for a more wonderful person to walk us around on the first day!

    The accommodations were perfect and gave me a better idea of where to place my clients

    I loved the hotel in Cork it really was the best -what a lovely city and all the people at the Hayfield were the best ever. I think for us being at a little quieter part of Dublin was nice and the bars and places to eat were great there!

    You all did an amazing job and I certainly appreciate all your work and will reach out again for sure!

    thank you again - I absolutely loved It!

    Virginia - Capper Cruise and Travel - Michelle Cunningham

  • Dear Susana,
     
    I wanted to share some feedback from the clients.
    They loved their time in London. They absolutely loved the Langham, and praised the entire staff!
    They loved all their tours and guides, but they gave a special compliment to their driver! They had such a wonderful trip! Thank you for helping to put this trip together for this sweet family!
     
    Thank you again for your partnership! I am so grateful!

    Virginia - Thrive and Wander Luxury Travel - Jodie Wert

  • Dear Jorge, I was just about to email you and let you know that the clients absolutely enjoyed their visit to London! They were extremely pleased with all the services and the hotel that you had arranged. They were very happy and pleased that I had booked their London portion of the trip through Queen of Clubs. THANK YOU for all your assistance with this reservation!
     

    Walnut Creek, California - Travel Adventures Unlimited - Angela Tarantino

  • Thank you, Paola! I just spoke with the client, and he shared that, despite having to depart early, they had a fabulous time. They loved both hotels and really enjoyed the street art and Churchill War Rooms with the director. I truly appreciate all of the assistance and flexibility the QOC team had. There were so many last-minute changes!

    Jamie

    West Chester, Pennsylvania - Whirlaway Travel - Jamie Jones

  • Hi Ekaterina,

    I want to thank you for the great trip to London you helped plan!

    The tours were AMAZING and I particularly loved David Collins.
     

    Weston, England - Master Travel - Michelle Orr

  • Hey Ketty, 

    The clients had glowing reviews of the tours and their guide when I was speaking with them during the trip, and they were texting me every day!
    The client is very high maintenance. The time they spent in London was very enjoyable. They were very happy with their guide's suggestions for meals and said that she felt like part of the family. 

    They said the cruise on the River Thames was really great and that they wished they had done it the first day because the guide there gave them some great insight. They then said that they thought their guide for the private tours was kind and knowledgeable!

    I truly appreciate your assistance throughout this whole process. And I would not hesitate to use Queen of Clubs in the future or recommend the company to colleagues. I think these clients are very hard to please and you did an amazing job putting this together in such a short timeframe. 

    I appreciate everything. And I do think they will have fond memories looking back on their vacation -  which is always the goal.

    Thank you!!

    Wisconsin - Every Moment Counts Travel - Kelly Mahabier

  • Good Morning Tatiana,
     
    I finally spoke with my clients and they were thrilled with how everything went. Thanks so much for helping out with this last minute booking. Hopefully we can do more business in the future.
     
    Have a great week!
    Sue

    Wyomissing, Pennsylvania, USA - Singer Travel - Sue Moore