Testimonials

Jennifer made the logistical arrangements for our trip to London, Bruges, Normandy and Paris. She went above and beyond just making reservations for us. She had our Eurostar tickets delivered to our hotel in London and our train tickets from Caen to Paris to our hotel in Bayeux.

She made all our dinner reservations in Paris at Michelin star restaurants. She was an absolute delightful to deal with, "got" us immediately, and her advice was not merely useful but spot on. She knows London as well as Paris and guided us to a wonderful meal at a top Indian restaurant.

WendyPerrin.com Reader

We just returned from our trip to Spain which followed our beautifully organized trip to Scotland and France.

I found you and your office staff to be professional, timely, and very easy to work with. I was always informed of pick-up times the night before and would get periodic text messages checking on how we were doing.

I will continue to sing your praises to family and friends as I share details and pictures from our trip. 

Thank you again for organizing such a wonderful trip for us. The entire family agrees that it was the trip of a lifetime!

Thank you so very much for making it happen. 

WendyPerrin.com Reader

I am so grateful that I found you! Your itinerary was perfect.

We loved Martin, he was fun and informative. PJ was an excellent driver.

Having the tickets and reservations ahead of time made our trip so easy. My son loved the show at the Vic and my highlight was the tour of Buckingham Palace!

Thank you so very much for all of your work and input. 

 

WendyPerrin.com Reader

A poet once said “…through the trials and tribulations…” My travels were certainly an unforgettable experience that encompassed nearly 2 years of planning and replanning, the tireless efforts of Jennifer and her team must receive the highest commendations. 

London was amazing as ever. Jennifer was spot-on in recommending the Kensington. It had the best martinis of the entire trip and was a quick walk to the Underground for exploring the city. Although I have visited several times in the past , my travel expert — Hugh — turned out to be a bigger history buff than I. Special access to the Churchill War rooms, a visit to the crypts of St. Paul’s and amazing walks through Blenheim and Chartwell. Hugh knew more than just what was in history and guide books….it was an amazing educational and entertaining experience. Stephen and Antonio kept me apprised of my schedule daily and made sure every detail was confirmed. I am already planning a return to follow in the footsteps of T.E. Lawrence… Hugh, you better start reading up!

At the back end of the trip, Venice was starting to come alive. I, too have visited Venice before, but the city seemed to be emerging out of its pandemic isolation and tourists were coming back. So was the water! It wouldn’t be Venice if San Marco were not flooded at least once during the week… it did not disappoint. The Baglioni Hotel Luna was perfectly situated at the corner of the Piazza San Marco, right off the Grand Canal and around the corner from Harry’s Bar. Alvise, my artisan tour guide, knew the ins-and-outs of the cathedral, the amazing talents on Murano and introduced me to Maestro Pastor and his wood-carving talents. But Jennifer left me just the right amount of time to wander Venice on my own—it’s the best way to experience the city.

My thanks to Jennifer, Antonio and Mattia for making these weeks a memorable occasion. See you all next year!

WendyPerrin.com Reader

Thank you Ekaterina! We are in the US but not quite home yet!  

We had the best trip. Thank you for all your hard work and attention to detail. All your efforts made such a difference. 

Until our next trip!

Christa 

WendyPerrin.com Reader

Jennifer,

Our time in Italy and London has been wonderful. Your tour guides are extremely knowledgeable, and the coordinators are very helpful. 

Thank you for making our holiday!

Nancy 

WendyPerrin.com Reader

I took a two-week trip with my 13-year old son to the United Kingdom to visit my two college-aged girls who were living there for the summer. Jennifer delivered a first-class, organized, spot-on trip. It was not an easy one to plan because it was constantly evolving because I was trying to coordinate my trip with the schedules of my daughters, one of whom was in Scotland and the other in London. I sent so many emails to Jennifer changing things almost daily, and she and her team were able to quickly respond and pivot.

Our trip was a perfect mix of history and laid-back adventures that my kids enjoyed. Two highlights were when we went behind the scenes for a private tour at the Winston Churchill War Rooms and had a private tour at the Tower of London at night and watched the centuries-old Ceremony of the Keys there.

Christa

WendyPerrin.com Reader

Hello!
 
Wanted to let you know we had a wonderful quick trip to London. Absolutely loved the Langham and had great service there. I would stay there again. The guide for the Winston Churchill War Rooms was absolutely fantastic.

Thanks again for your help!
 

WendyPerrin.com Reader

Jennifer,

Our trip to London and Oxford was truly amazing. I cannot thank you and your team enough for planning a wonderful experience for us. My 'royalist' daughter was in literal tears when we walked up to Buckingham Palace...and her enthusiasm didn't wane throughout the entire trip. Windsor Castle, Westminster Abbey, St Paul's Cathedral, the Tower of London...so many places were thrilling for her. 

Our London guide, Mark, was fantastic. He truly let our desires lead the way. Mark and our driver made the time...and made my daughter's day! He said that was a new request for him, but that he aimed to please. He was patient and knowledgeable and we loved our days in London with him. My son was absolutely enthralled with the BTS tour of the Churchill War Rooms. We all were, actually.

Elizabeth in Oxford was a breath of fresh air. Such grace, knowledge and love for Oxford. She was wonderful as well. Not only do I want to be her best friend, but I want to be in her book club! If I could change anything about the trip, we would have spent an additional day in Oxford...we absolutely loved it.

David was so nice and had so much information to share. Stonehenge was a true sight to behold...truly amazing. 

Both hotels were amazing. The locations of each were perfect and I'm so glad that we selected those two. 

Again, thank you so much for your impeccable planning of our wonderful vacation. My daughters kept our friends and family updated daily on their Instagram pages, and I added my posts after we returned home!

WendyPerrin.com Reader

I wanted to create an unforgettable experience for my daughter’s 16th birthday. Words cannot express how perfect this trip was!

I spoke with Jennifer before we even began the process, and she asked questions about my daughter to help tailor the trip around her preferences and interests. I did not have to worry about anything but my airline reservations. She and her team allowed me the opportunity to simply enjoy 10 glorious days with my daughter…priceless.

We had a very busy itinerary which included horseback riding in Hyde Park, a private guide for a full day in London, Windsor Castle, East End, theater tickets, a visit to Harry Potter studios, and even a day train trip to Harry Styles’ hometown.

Our departure was a welcome surprise. The driver was timely, friendly, helpful and dropped us off at the airport to another VIP Meet and Greet. This gentleman took our luggage, walked us through the airport, helped complete tax refunds, took us to VIP check-in and escorted us to the boarding gate. If you have the opportunity to take advantage of this, I think you will find that you will never do without again! We loved it.

WendyPerrin.com Reader

Jennifer,

Thank you for everything.

The trips that you have arranged for us have been truly great! 

WendyPerrin.com Reade

Hi Tiago,

We are getting ready to board our flight back home and I just wanted to tell you how much we appreciate all that you and your team organized for us! Everyone, from transfer, drivers to hotels etc., have been wonderfully! Our Wimbledon tickets were perfect! Truly a trip of a lifetime! My group is looking to have you help plan another trip for us in the future!

Many thanks again!

Catherine

Alabama - Kathryn Burns Travel - Kathryn Burns

Hi Paola!

They had such a wonderful time!

They emailed me on their flight home to tell me they had the best trip.

Thank you so much for your assistance in putting it together!

Thank you!
Arleigh

Atlanta - Major Traveler - Arleigh Ogilvie

LaurenI wanted to share my excellent reviews for the first 1/2 of this trip!

So, The Browns hotel is incredible. A+++++ for service, hospitality, concierge, and the beds are heavenly. I mean so comfortable… Maybe even better than home!
Everyone is so nice and they knew our name from the second we arrived. Food is excellent as well, and high tea was spectacular. Not sure how we are going to leave here…
 
Mini Cooper tour on day one was so much fun. Eloise and Tom were fantastic and just what we needed to stay awake. 
I highly recommend to anyone. We loved all the sites they took us to.
 
Soccer match was fantastic. Ben was speechless and, perhaps, just as happy as when he found out he got into Vandy.
Tottenham stadium is beautiful and we had the best seats we will ever have for a soccer match. Amenities were great too. Even Abby had fun!
 
The Churchill war rooms behind the glass was the coolest museum experience we ever had. Our guide, Russell, was perfect, charming and engaging.  
What a unique experience to be able to be in the actual room and look at the actual chair Winston Churchill sat in. We loved it.
Westminster Abby was massive. Glad we had Russell to keep us engaged for that one :)
 
My mom is really enjoying everything as well. It’s so nice to have her with us.
Tomorrow we are off to Stonehenge, and so excited to spend the next three days out of the city.
We have to say this is the perfect way to plan the trip. To be here over Easter weekend and enjoy the city without all the hustle of the work day was really nice.
 My kids unanimously agree all dinners are winners so far!
 
Thank you again for helping plan another trip of a lifetime.

Austin, Texas, USA - Poses Travel & Co - Amanda Poses

Barcelona, Spain - CTB Travel / Vaquera Travel / ATX / An affiliateof SmartfLYER - Sarah Thomas

Client said arrival and driver were flawless.

Thanks Isabella!

Beverly Hills - JK TRAVEL - Jesse Katz

I just wanted to send a quick note and thank you all for your help.  

The client thanked me for everything. It seems all went well, as always.

You guys pulled through for us and made it happen at the last-minute. I can’t thank you enough.

He is a VERY important client for me so you have no idea how much that helped!  You made us shine like stars!

Beverly Hills, USA - Pro Travel Inc - Cassandra Gartner

Thank you so much for all of your help with our trip.

All of us had a great time. I am sad to be home which says a lot b/c normally I don’t like to be away from home long. It was great that the bike tour company was able to switch times for us last minute and our tour guides on Thursday and Friday were great especially Mark who did the Tower of London, Westminster Abbey, and the Churchill War Rooms. The hotel was perfect. I absolutely love the Kensington area and loved walking around the residential streets. All of the staff at the Milestone were super nice. Their customer service is the best I have seen. Thank you again. I think I need to start thinking about our next trip b/c I am so depressed this one is over!

Thanks again,
Elizabeth

Birmingham, Alabama - Brownell Travel - Client's Testimonial - Kathryn Burns

Hello Courtney,

I need to tell you that every detail of our trip has been absolutely fantastic!

One of the highlights for me, and I think the rest of the family, was the trip to the Cotswolds. Our guide Phillip, who we had for both days, was very knowledgeable and pleasant. The next day we went to Windsor Castle and enjoyed the history. All in all our trip to London was very good.

The flight to Venice and the pick up went well. Our guide in Venice, Giulia, was a delight. She is a Venetian and knew absolutely everything about everywhere we went. Our first tour was an orientation tour of Venice which was very good to get us a sense of history and some of the general topography. We also had a gondola ride which everyone enjoyed. Gulia then dropped us off at a fabulous lunch place we never would’ve found on our own. The next day we went to Murano and Burano. Each of these islands was amazing. The glass making tour was good and we felt about two hours on that was enough for us. Then to go to the island of Burano and walk around was really neat. Again, we felt that Giulia was an amazing and very personable guide.

Today we went to the pizza making class. I think for me this is the highlight of our trip so far and that was completely unexpected for me since I don’t really like to cook. I believe our pizza makers was absolutely fantastic. The class is in his home which is a beautiful venetian apartment. It was a treat just to see the inside of one of these and too get a little orientation into the building he lives in and how most Venetians live day today. His venetian apartment is lovely and he could not have been more kind, interested and generous. At his home, in his own kitchen, he showed us how to make pizza from the very beginning, what type of flour to use, what type of salt to use, etc. etc. etc. Then we each made pizzas with him under his guidance. Kris especially likes to make pizza at home and I know she learned a lot from this. In addition to being a great tour guide and cook he was a fabulous host and we enjoyed every minute of our time with him.

That’s where we are so far. I really appreciate everything you’ve done to set this up and frankly I can’t imagine that things could’ve been
going any better so far.

Birmingham, USA - Travel Struck - Courtney Regan

Hi Filippo, my client really liked the guide on Saturday, he said she was really nice and helpful. Thank you so much!

Boston, Massachusetts - Milne Travel - Debbie Crockett-Rice

Un placer trabajar con Jennifer gracias a ella la familia esta tan contenta! Tambien es un placer cuando hablamos con Fabrizio o Sylvia en Paris. Tenés un grupo maravilloso! Ojala tengamos mucho trabajo en conjunto!

Buenos Aires - Furlong Fox - Andrea Pini

Hello Team QoC,

I wanted to share that the client had nothing but AMAZING things to say about the week and all of his experiences! He used words like seamless, wonderful service, and great curated experiences!!
Great job to the whole team and thank you for the short-term help here!

California - Thurston Rivera - Danielle Thurston

Hi Ainara,


Thanks so much! We will plan to have a call with them next week and will happily share their feedback. They did share that they had an incredible time, the client had a lovely spa day to herself at Adare one of the days and that seemed to do the trick! 

Thank you again, it’s been really lovely working with you! 

Be in touch, 

California - Thurston Rivera Luxury Travel - Trisha Rivera

Queen of Clubs Team,

Hello. I had a chance to catch up with my client regarding his trip to Paris and London and wanted to share with you his feedback. 

As you were aware, this was their first trip to Europe, and they absolutely fell in love. 
The guide in Paris for their tour on June 8^th was the perfect introduction to the city. They loved her and found her very knowledgeable. She was able to engage both the parents and children. The dinners were exceptional, and they absolutely loved Shangri La. They will return and always stay there. It was their favorite property of the trip. Directly outside their guestroom door was a picture window which framed the Eiffel Tower. They would take a few moments and watch the sparkling tower each evening upon returning to the hotel.
The client called me while in Paris and asked if he could extend there and cancel The Newt because they were having such a wonderful time. Ultimately, they decided to stick with the original agenda and happy they did. They enjoyed The Newt and the downtime between both cities.

Transportation worked well for them but they said moving forward they think they can figure things out more on their own.
In London they were in awe of their tour guide for Under the Bearskin. The tour was different but it did exceed their expectations. Their guide joined them for tea afterwards and they were able to see the guards practicing for the upcoming birthday celebration for the King. He even told them where to stand on the following Saturday to see the procession. They said it was magical, they had a perfect view of the King and felt so fortunate to have had the guide they did. 
The night they had dinner at Clare Smith they felt a bit uncomfortable walking in the door with the kids. But the servers could not have been more welcoming. The kids are well behaved and Chef Clare even came out to say hello and comment on this. She invited them back into the kitchen and spoke with them for about 20 minutes then sent them several desserts on the house. They felt like royalty having this once in a lifetime experience.

I cannot thank you and your guides enough for the exceptional experiences you provided my clients. They will have memories for a lifetime all in thanks to your hard work. As he was telling me of his travels, I had goosebumps and tears in my eyes. This makes what we do all worthwhile.

Thank you from the bottom of my heart!
Tami

California - TTW Travel the World - Tami Teaford-Williams

Hello Alex,

I was planning to email you today!

The Weitmans returned from their trip last Sunday.  I received a call from Mrs. Weitman on Monday morning saying that she wanted to tell me all about the trip.  We spoke for about an hour as she went over the entire itinerary with me.  She absolutely loved their trip!  She said it was practically all "flawless perfection." 

Thank you and Queen of Clubs for making me look so good!

These are some of the comments she made:

"VIP Transfers at Heathrow are the best!  It will be the only way we travel from now on."

She couldn't believe that they never saw their luggage until they arrived to the car and the luggage had already been picked up and placed there. AMAZING!

"Russell was the best tour guide we ever had!  He was so knowledgeable and receptive to all our questions." 

They wished they had scheduled another day with him.

They ate at Barrafina Adelaide Street and loved it.

They loved the Westminster Abbey Tour and raved about the Diamond Jubilee Galleries.

They had the driver take them to Evelyn's Table for their dinner which they said was so delicious and they chatted it up with the Chef. It was one of the highlights of their trip.

They loved the Tower of London Tour!  Very knowledgeable guide

The driver who picked her up to run errands on Aug 15^th was wonderful! (I can't remember his name) He was so kind and patient. 

Claridges was wonderful.  The hotel staff were calling them by name by the second day there.  They loved that. 

The hairdresser that was sent to her room was Kate Middleton's hairdresser!  That certainly was a trip highlight!  He was amazing!

Mrs. Weitman wanted me to relay to you her Thanks for a seamless visit to London.


I think all the comments above summarize their visit to London. 

Again, Alex, thank you so much for assisting me with my first FIT!  Queen of Clubs will be my go-to for London.  I hope to work with you again soon!

California - Wanna Jet Away - Ana White

Dear Paola, 

I would like to share a feedback from the client about their London day trip:

"Thank you so much for making this day trip not only possible but a really lovely experience. With all the uncertainty surrounding the passing of the Queen, I appreciate your flexibility and making this happen."
 

California, USA - Ciao Bambino - Melissa Rosdahl

Thank you again for everything!

Your help was outstanding in pulling this together.

I raved about you to my boss!

California, USA - Plaza Travel - Denise Schaefer

Hello Zara,

Just following up on this. I finally spoke with my client today and he loved everything about their time there. Your drivers and guides were amazing. Everything went smoothly.

Thanks again for everything, and I look forward to working with you on the next one!
 

California, USA - Protravel International California - Kevin Borzenski

They clients said it was a dream-come-true trip.

Thank you all for the wonderful partnership!

California, USA - Wagner Travel - Eli Wagner

Dear Filippo,

The services provided were overall outstanding. Tickets for Wimbledon were simply the best possible in the whole stadium and my client knew how difficult was to achieve them for that particular match!

A big thank you for taking so much care of my client.

Caracas, Venezuela - Incredible Destinations - Patricia Presti

Filippo,

mi cliente me dijo, excelente, todo bien, y ayer le pregunté, como si fuera todo, me escribió: "Todo buenisimo". ¡Entonces es mucho decir que no es fácil de complacer! Y confía, con los ojos cerrados ... ¡

Muchas gracias!

Caracas, Venezuela - Souvenir Tour - Karen Bouzaglo

Hi Zara,

Just a quick note of thanks for all of your help making our trip to the UK so special. I returned last night and it was truly the trip of a lifetime!

Will definitely pass along your info to anyone in my network in need of travel assistance. 
 

Charlotte, North Carolina, USA - David Rietz 

Hi Stephen,

The clients had a wonderful trip. They really appreciate you checking in with them daily about what to expect. They said “the communication was top notch"!
They really enjoyed Dosia and would love to use her on a return trip.
They thought the boat ride was such a cool way to see London and loved the boat “felt like we were in a James Bond Movie”!
They loved the Whiskey experience and would have spent more time there in the future.
I hope this is helpful. Thanks for arranging an amazing trip!

Chicago - Art of Hospitality Travel - Maureen Paap

Hi Ainara,
 
Just thought that you would like to hear more Wonderful feedback regarding your team in London and Edinburgh!
Please see below the client's testimonial:
 
"London was awesome.  We can’t say enough about the Flemings Mayfair Hotel.  It was a five-star experience. 
Everything anyone would want to see is within easy walking distance.  The staff was phenomenal.  They remembered us from last year! We highly recommend it!
 
Everything in London was great. Geoff, our guide for the British Museum, was extremely knowledgeable.  He knew how to lead us through the exhibit rooms and made our visit very efficient. 
The play that we went to, Tina, was great. Seeing a play in the West End is something everyone should experience. 
Buckingham Palace was so special. It was a great self-guided tour. 
The House of Parliament was equally as good. Again, they are both something we would 100% recommend to any traveler visiting.
 
The day trip to Oxford was really cool. It has such history and the architecture is beautiful. Ben, our guide, was really nice and we enjoyed his explanations very much!
 
The train ride to Edinburg was magical and we really enjoyed seeing the English countryside. 
The Kimpton Hotel was great and we would highly recommend it as well.
Edinburgh is a beautiful city. We saw the Royal Yacht Britannia, Holyrood Palace, and the Royal Mile.
 
Our day trip to St. Andrew’s was extremely fun. The golf course and town are beautiful. Robert, our guide and driver, was fantastic. He even met us in his kilt and jacket!! Everything was perfect.
 
We really appreciated getting text messages from Paola reminding us of the next day’s itinerary. It was extremely helpful!"

Thank you so much!!

Chicago - CRC Travel - Alison Bastianelli

Hey guys - 
I wanted to share the clients' feedback! Thank you again for pulling off such an amazing experience last minute!

From the client:

"We had a wonderful time. If we had to choose our favorite, it would probably be Bath. Such a beautiful city with access to so many restaurants and coffee shops. We Loved Jim, our tour guide. He was so friendly and gave us a glimpse of life in Bath as he knew almost everyone.... The Royal Crescent was Fabulous.. we loved everything about it especially the outdoor garden area in the evening.

The Cotswolds were also beautiful. Buckland manor was like stepping back in time. We had to adjust to no A/C but the weather was so cool especially at night that we really did not have much of a problem.
It rained on and off so walking the trails was limited because it was so muddy. However, we enjoyed the relaxation and visiting Broadway for shopping and dining.
The staff was amazing and so accommodating with fans for the room and laundry. Butch was the target of two birds while we were in Bath and they were very helpful with laundering his clothes!

Angela ,our guide for the Cotswolds and Oxford, was so easy going and made great suggestions for how to plan the days and tours. We enjoyed Oxford and had lunch in one of the local markets. Very nice day!

Of course, Wimbledon was incredible. The tickets allowed us into the club level and we were able to watch several matches at once while we snacked and had coffee. We saw a great Women's match and ended the day around 5:00.

Flights were great. They offered us an upgrade to first class for a minimal charge at check in on our way to London so that made the trip start off to a great start.

All in All a fantastic trip!"

Chicago - Maven Luxe Travel - Rebecca Ellis

Hello Victor,
 
I just wanted to thank you so much! Spoke to the client this morning and she advised that Ireland was one of the best trips they ever had
(driver/guide “Brendan” was amazing)! She said all went so smoothly with responses to any of their needs/questions answered quickly!
 
The entire family loved the County and hope to return in the future!
 
Thanks so much for taking great care of them!

Chicago, USA - CRC Travel - Rebecca Spina

Hello Victor,
 
I just wanted to thank you so much! Spoke to the client this morning and she advised that Ireland was one of the best trips they ever had
(driver/guide “Brendan” was amazing)! She said all went so smoothly with responses to any of their needs/questions answered quickly!
 
The entire family loved the County and hope to return in the future!
 
Thanks so much for taking great care of them!
 
Warm Regards,
Rebecca Spina

Chicago, USA - CRC Travel - Rebecca Spina

Everything in London was awesome!

Queen of Clubs provided outstanding service. We received a reminder text message every evening reminding us of the next day’s itinerary which was very helpful. All of the guides and driver were great. The guides made the entire experience most memorable. We really liked each of them very much. Caroline, Amber and Mark were so professional. When lines were long or there was a slight delay, they shifted seamlessly and took a different path. Their knowledge of the sites was extremely helpful and certainly worthy of their “blu badge” status. They utilized our time very well.

Your suggestion to get a private car to and from and airport was perfect. The drivers knew every street and managed the extremely heavy traffic well. Pick up and drop off went flawlessly. I highly recommend this to anyone going to London. It was well worth the money. 

Thank you again for a fantastic trip!
 

Chicago, USA - CRC Travel - Alison Bastianelli

Thank you all so much!

The client sent a quick email and said "everything was flawless and the trip a 10/10".

You are all incredible!!

Chicago, USA - Jet Set World Travel - Peter J. Tibble

Thank you for clarifying! She had a WONDERFUL time – loved every driver and guide. 

Thank you so much for taking great care of her…. Jennifer – she is taking the family to Paris over Christmas this year (flights and hotel booked) but would like Q of C help with touring, etc!

Chicago, USA - Jetset World Travel - Lauren B. Maggard

We very much enjoyed our trip- thank you so much for the hard work that went into it.

All the vendors, guides, etc were on time, professional and very good. Really the entire trip was executed great and we enjoyed it very much!!

Gosh- I don’t know what was our favorite- they were ALL really great! We wouldn’t change anything, to be honest. 

The open air showing of EVITA was amazing, as was the venue- it really was great!

Chicago, USA - Jetset World Travel Inc - Client Feedback of Jill L Taylor

Good evening,
 
I wanted to give you all a recap of our time in London!
 
London in a Black Cab – Guide: David – This was great! Really gave us the lay of the land and David was incredibly knowledgeable! He was like a walking encyclopedia. We were still a little jet-lagged as it was our first full day, so I’m sure David thought the girls were not interested in anything – but they were just tired. My oldest actually randomly recited a fact David told us the other day! She remembered that the Thames used to be full of poop ages ago HA! Naturally that stuck with her – kids! By the end of tour, my husband and I were convinced David was secretly related to the Royal Family or something – he just kept dropping little nuggets about his family history and it was so intriguing!
 
East End Food Tour – Guide: David – This was fantastic! It was incredibly cold the day we went, but my girls barely noticed because he did such a good job keeping them engaged! The food stops he had were all really good – I loved that they were a bit off the beaten path and places we wouldn’t have known to try on our own. David was engaging, funny, and really down to earth. My husband hit it off with him right away and we were sad to see the tour end!
 
Our transfers went smoothly and the drivers were great! I can’t thank you guys and your team enough for all your work on what was truly a magical trip for my family and me.

Cheers,

Dallas, Texas, USA - Next Exit Travels - Haleigh Scott

Hi Jennifer,

 
I wanted to let you know what a joy it was to work with Zara on the referenced itinerary. She was extremely responsive, understanding, and flexible in her management of the itinerary. She is truly a tribute to your team!
 
In addition, the itinerary designed by Zara greatly exceeded my client’s expectations. The couple was on their honeymoon and are both Broadway actors… this simply could not have been better for their tastes. They were absolutely blown away by the Glamis Castle dinner experience. Such a perfect option for them!
 
Thanks again for all your help on this. Looking forward to working with Zara and your team again soon!
 
All the best,
 
Bernie 

Dallas, Texas, USA - Strong Travel - Bernie Thomas

My day has been one for the books!
 
Two people have gone above and beyond to help me.
 
Zara at Queen of Clubs has worked with me since last night until just a few minutes ago to book a client PCR TESTING upon ARRIVAL at his hotel in London!

He is guaranteed results in 4 hours, so he won’t have to quarantine.

She’s also confirming Antigen testing at his hotel for return!!!

Dallas, Texas, USA - Strong Travel - Amy Spence

Cannot thank you enough! We've just returned from the Harry Potter Studio Tour. AMAZING! Loved every second of having a private guide. Brilliant. Best decision ever. Sooo happy that I know you and that you are not only kind but also magical!

Dallas, Texas, USA - Travel by Melissa - Melissa McKinley

We had a call with the client to go over the trip. He did not have ONE complaint...he loved it all!

Thank you guys so much for all your help with the group:) Thank you so much!

Dallas, Texas, USA - Travel Edge - Merrick Huckin

Thanks for sharing, Elda! Love seeing pictures of our clients on their tours. I wish they would send us more! 

Here is some feedback from the clients about their experience in London: 

" Our guides were fabulous and I would highly recommend them! The Borough food tour is a must for foodies and if you can get Amelia for your clients, they will not be disappointed!
Definitely suggest clients go to see the Crown Jewels first thing in the morning because the line was out the tower entrance when we finished our tour!
The Black Cab Tour was great—our guide met us, asked us our interests and must-sees, then took us from Notting Hill to Harry Potter sites to our own Banksy painting experience!  Very Cool!
Also, it should be common sense but you eat on the Borough market tour!  we had not eaten breakfast and were starving so we basically had lunch, the food tour, and dinner at Bob Bob all within 7 hrs!"

Overall it sounds like it was fabulous! Thank you again for creating such an incredible itinerary for them. 

Best, 
Danielle 

Denver - Maven Luxe Travel - Danielle Reisman

Hi there!


I just had a "welcome home" call with the client.  They had great things to say about their time in London - thank you! 

They loved the location of the apartments and said the extra space was great for their family.  They gave special kudos to their guide/driver for the day trip to Windsor.  They loved him and his storytelling was very engaging!  The boys loved Rib Ride as well - super fun time. 

Many thanks for your help with this trip and for taking good care of this family!

Best,
Tiffany

Denver - Videre Travel - Tiffany Kaufman

Thank you so much!

My clients were very impressed with your company and I will for sure be reaching out the next time I have clients wanting to go to the UK! 

Denver - Videre Travel - Mallory Worthington

I wanted to let you know that the clients absolutely loved their trip!

Thank you so much for your help.

Des Moines, Iowa, USA - Stahl Travel -  Taylor Hallengren

Hi Florent

PLEASE know how much we appreciate all of your incredible help!

What a privilege it is to work with you an we are grateful for everything you do for us.

Encino, California, USA - Protravel International - Annette Sordoni

HI Ekaterina

THANK-YOU For all your hard work on pulling the Moulleberteaux trip together.

WE APPRECIATE YOU!

Encino, California, USA - ProTravel International - Annette Sordoni

Dear Victor,

I just wanted to let you know I spoke to the clients and they had a wonderful trip and enjoyed the guide services. 

Thank you so very much for taking such good care of these clients.

Regards,

Ivy

Florida - Prestige TGL - Ivy Tjok

Jen,

Hope you’re well!

I have to sing the praises of Stephen and the team in London. When my very top client texted me late Tuesday that he wanted a helicopter to take him to a party Wednesday afternoon (!), I knew to call QofC.

Despite very tricky logistics and multiple complications, Stephen handled it all — gracefully and thoroughly.

Truly above and beyond!.

Fort Worth, Texas, USA - Smart Flyer - Tiffany Figueiredo

We absolutely loved everything about our guides. The boat trip today was my favorite. The skipper so delightful and flexible. Lunch was gorgeous and delicious.

We are sad tomorrow is our last tour. Everything and every one has exceeded our expectations.

Thank you for all your help and setting up everything so wonderfully and thank you for making everything work out so seamlessly. 

Greenville, South Carolina, USA - Thornton Hall - Lisa Hall

Antonio!

You absolutely and totally killed it. I know it was a bit challenging but you are a true professional.

I’m grateful for your expertise, knowledge and everything else! 

Thank you! 

 

Houston, Texas, USA - IWillGoTravel - Will Goldberg

To be honest, I completely fell in love with London on my first stay.
Thank you very much for your wonderful support for my stay.

I spent most of my time for hotel inspections, which was very enjoyable because I learned about a wide variety of hotels.
However, on my next visit, I hope to enjoy the museums and shopping as well.

As I promised I am happy to share my impression and comment of each hotels as below.
Overall, the hotels in London were all high level and all charming.
However, since it would be confusing to introduce all the hotels, I am planning to focus on about three of them.



The Beaumont Hotel
Good location,Nice independent and small hotel.American style
Nice bar & restaurant

The Milestone Hotel  
Staff looks after me very well.Excellent service.  
Nice British style but feel old fashion
It's difficult to explain about rooms to clients because all the rooms are designed differently.
Bar was nice where we enjoyed drink.

The Lanesborough Hotel
Good location,Easy to recomend to clients because of member of Oetker Collection.
Some room has nice park view.
Required to pay attention each floor is different design.
Nice British feeling not too traditionala and too modern.
Great spa facility,beautiful bar
Cute house cat.

The Berkely Hotel
Well take cared by Mr.Patrick Antille.He explained abouth thier new sister hotel The Maybourne Riviera.
I am also very interested in this hotel in French teritory nearby Monaco.
For The Berkely Hotel ,Personally I like this taste.
Contemporary atmosphere should be good match for our clients especially middle young generations.
Good location,modern luxury.Very impressed pop-up restaurant and their new sweet cafe it produced by Cedric Grolet
Impressed rooftop swiming pool with nice park view.

The Hari Hotel
I had lunch at their Italian restaurant.
She is very kind and good take care of my site inspections.
I think it's unique hotel
And tast of Italian is ordinary

The Bulgari Hotel
Very strong brand of Bulgari in Japan.
Rooms are very sophisticated and  fullfild dining spaces.
Especially I was impressed their bar Nolia sotial like speak easy.
Chic and soothing design and colors.

Savoy Hotel
I learned is't very historical hotel in central location in London.
However it seems just popular hotel not real luxury.
I think more than 300 rooms are not good for peronal hospitality.
Fairmount brand is frugality as luxury brand images so maybe good for senior group clients.
Their bars are amazing,both of Beaufort and American Bar.

Hotel41
Good location related with Buckingham Palace.
It would be good for clients interested in the British royal family.
Very unique and small boutique feeling but not luxury.
Good for young generations looking for something unique stay in London.

Cafe Royal Hotel
Very historical building but well transformed to luxury hotel.
To be honest my most favorite taste after experience of all hotels.
Luxury not too fashion but chic and well designed.
Good location for shopping and eating.
Behind nice history originally started from social grand cafe in London.

The Roosewood Hotel
Historical building but well transformed to luxury hotel.
Over 300 room is too big not feel personal hospitality.
Rooms are wonderful but I was a little concerned about the cleaning and maintenance of the public spaces.



I have plan to visit you again to buy some books and sparkling local wines so hope to ask you again of my stay in next year.

Once again,thank you very much for your wonderful help and hope to send our client in next year as well!


 

Japan - Kuchiki - Hiroshi

It is great, you did a very good job in a very short time.

Thank you. They enjoyed very much their time!

London, England - Parnassus Travel Group - Nikki Rawden

Greetings Susana,

Being on West Coast Time we are seeing this now and so appreciate your assistance!

Our clients raved about their tour with you and so we are so happy to hear they requested another and appreciate your quick and helpful response to them!

Working with you has been wonderful and we look forward to the next!
 

Long Beach, California, USA - Thurston Rivera Luxury Travel - Trisha Rivera

Hello Stephen

I just to say Thank you for the services.

We had an amazing day with Martin yesterday and really loving today.

Today's driver was great as he texted me along the way picking up and dropping luggage. 

Our arrival to Gatwick was easy and Samir, the driver was real nice.

Thank you again and looking forward to working with Queen of Clubs.

Best regards.

Los Angeles, California - TerryB Luxury Travel - Terry Bahri

Just wanted to say thank you so much for creating such a fantastic experience throughout the entire trip. And to each of you for coming to spend time with us. It was truly a real pleasure getting to know each of you.

The trip unforgettable…we had so much fun. And laughed a lot. 

 Hope to see you all in some part of the world soon! Thanks again

Los Angeles, USA - All Star Travel Group - Susan Duffy

 The trip was truly unbelievable! Everyone was unreal sweet and helpful. And to the kids were so sweet!

Can’t wait for next time!

Thank you!

Los Angeles, USA - Byron Travel Group - Chad Rodarme, Client's Testimonial

Amazing trip! Could not have been better- the new standard.

Thanks for all your hard work!

Los Angeles, USA - Byron Travel Group - Chad Rodarme

Hi Jennifer,

Hope you are well.

Thanks so much for the help with my clients in London with the last minute helicopter trip. The clients LOVED.

 

Los Angeles, USA - Smartflyer - Rachel Brown

We love Queen of Clubs!

Thank you so much for setting up such great experiences for our FAM and all of the amazing work you do for our clients!

Los Angeles, USA - Walker & Hays - Rachel Hays

Thanks again!

I loved working with you all, and you will definitely be my go-to in the future! I referred another agent in our team to you for a client who is going to visit France.

Kind Regards,

Stacy

Los Angeles, USA - West Coast Ovation Travel - Stacy Kristynik

The Black Cab tour with Maitland and driver, Steve – “impeccable!... would enthusiastically recommend! Her knowledge is amazing and her curiosity for her work never ceases… She and Steve work wonderfully together – very much in tandem.  A must in London traffic.”

Edinburgh tour with Alisdair – “Absolutely amazing… It was a really wonderful day”

They have been so happy with your guides and arrangements.

 Thank you so much!  

Louisville, Kentucky, USA - Vista Adventure Travel - Carol Jaffe

Filippo,

Los Palacios fenomenal, eres un crack! Bueno todo perfecto, la verdad es que trabajas fenomenal da gusto.

Madrid, Spain - Dia Libre Viajes - Blanca Duran

Dearest Susana,

many thanks!
Everything went perfectly!
That’s why I love to work with you! I know I don’t have to worry about anything while my clients are in your hands
 
Best regards!

Mexico City - Nuba - Mariana Lazzeri

Hola Chiara!

Todo estuvo perfecto! muchísimas gracias por todas sus atenciones! proximamente estaremos programando otro viaje.

Te agradezco de nueva cuenta!

Mexico City, Mexico - Debisa - Gaby Rosas Bautista

Estimadísimos Filippe y Paola,

Qué gusto de verdad que volvemos a trabajar juntos. Los quiero felicitar por la disposición absoluta y gran servicio brindado por Paola y todo su equipo.

Les pido una sincera disculpa por los cambios e imprevistos que hemos tenido, como ya lo podrán ver, son clientes exigentes y algo complicados en su toma de decisiones pero estamos seguros que toda saldrá bien.

Les agradezco mucho su apoyo y espero vernos pronto para platicar de futuros proyectos en conjunto y estoy seguro que a partir de ahora vendrán más ventas interesantes como esta. 

Mexico City, Mexico - Ferrara Viajes - Carlo Ferrara 

El cliente (el mismo que pidió los traslados en Londres para el Bvlgari) quedó encantado con su servicio en Londres y ahora me pide le apoyen cotizando sus traslados en París.

Mexico City, Mexico - ITG - Rodrigo Jimenez

Dearest Filippo, Ekaterina y Tiago,

Just a note from the plane ready to depart from Paris. I want to thank you for all your help and for organizing my trip, I had a wonderful time everything flowed nicely and I enjoyed my days in Ireland and Scotland very much.

Both guides were just wonderful very knowledgeable and very flexible I will, of course, tell my experience to the whole sales team in Mexico and suggest they work these countries with QofC I achieved wonderful memories from this trip so again, thanks so much for your kind help!

Mexico City, Mexico - ITG - Miguel Garcia

Filippo Querido,

Gracias a ti y al equipo de Queen of Clubs que hizo posible el viaje de mis clientes, estuvieron muy contentos, lo disfrutaron muchísimo. Me alegra saber que todo salió bien y gracias a ustedes.

Por favor extiende a Stephen mi agradecimiento, pues por su paciencia, dedicación y apoyo, el viaje fue un éxito!!

Mexico City, Mexico - ITG - Maricarmen Arana

Ya estamos en Londres, donde nos recibió un chofer de Queen of Clubs en una van muy bonita y cómoda, y con gran actitud de servicio y amabilidad.

Mil gracias de nuevo, todo va de maravilla.

Mexico City, Mexico - Ruth Prado - Ruth Prado

Querido Filippo,

todo perfecto con la familia y la cena en el barco una maravilla. Queen of Clubs es unica de verdad.

Mexico City, Mexico - Turismo Exmar - Liliana Servitje

You are definitely one of the most concise and professional companies I have ever contacted.

Thank you for all of the time you put into this proposal.

I will be calling you in the future.

Miami, USA - Protravel International - Vanessa Cohen

Hello everyone! 
 
100 out of 10 were the words expressed by the clients for their London experience.

 The said everything was to absolute perfection and it truly exceeded their expectations. They loved it all, and they absolutely loved the vintage Bentley tour. They said everyone was waiving to them, and taking their pictures, so they went along and waived back as if they were part of the Royal family. 
 
They loved the Mandarin, and the attention to detail and the level of service was exceptional. All the private stuff was truly amazing.
 
A huge thanks to the entire Queen of Clubs team, and a special thanks to Arianna and Victor for all their hard work throughout, the changes, and all the after-hours stuff. Excited to be working with you guys.
 
With sincere gratitude!
-Jay Ahmed

Michigan - kmx Global Travel - Jay Ahmed

Caro Filippo,

non so come ringraziarti per l'eccellenza dei servizi resi alla nostra azienda, le auto, tutte nuovissime, gli autisti, impeccabili.

Un caro saluto e a presto.

Milan, Italy - SKYTV - Marika Pisoni

Hi Jennifer, 

I hope you had a great weekend! 

I wanted to give huge kudos to Antonio, Nikolas and Tiago. All of my clients in London this summer were thrilled with the services provided by Queen of Clubs! 

Thank you so much!

Sandy

Mumbai, India - SG Travel - Sandy Grodsky

Thank you so much for helping us put together another memorable trip with the uniqueness we can only get dealing with your expertise!

Edinburgh was great fun. The guide was quite spry and took us all over the place. We actually were with him about 1.5 hours more.
He was engaged and did ask us if we wanted to keep going and did not ask for extra fee, we were just happy to be there with his expertise. Definitely recommend him again.

The guide in London was amazing! He met us in the hotel lobby and we took a cab to central London by the Buckingham Palace. He knew exactly where to stand for the changing of the guard and other British standards. We went to a few back streets with interesting history. Great guy, highly recommend.

All in all, really fabulous trip. We got to adventure hike and we got to see what we wanted in Scotland and England major cities!

Naples, Florida, USA - Jen Mitchell Travel - Jen Mitchell

Hi Alexis, 

I could go on and on and on! It was amazing! The most packed four and a half days I have ever completed. We had the best weather, though, I know Londoners are aching for rain, 75 degrees and dry is perfect for we northeasteners! 

It was just unbelievable what you planned for us and it went so smoothly, I have never felt so at ease. Right down to the airport chaperone which, I was wondering why I needed. But, when we got to our gate, my oldest son Jacob, said that was so easy, and I realized I was stress free even going through security. 

Every guide we had was a perfect match for our family we felt like we had made a friend by the time the day was done. For sheer knowledge of English history with a Mary Poppins touch, Janice took the cake. She was with us through the Tower of London and our East End tour and would disappear and reappear with food like magic. It was incredible. Russel was pure entertainment and managed to get us to see nearly every major London landmark and get us to grab a photo in front of it. Mark was like having a fun member of the family along, who really understood that we did not need to see the entire 45 minute changing of the guard, but just the 2-3 minutes of the best part in the best viewing place. He orchestrated a truly family friendly tour of Westminster Abbey. 

We had the most amazing driver for three of our excursion, Hashem, was his last name, and I would ask for him again if we travel to London again. 

Highlights for the kids were the East End food tour, Tower of London, and Harry Potter. I was amazed they held up for the East End food tour after being at the Tower the entire morning, but they loved it. Having a personal guide was the right move for a family, because when we were starting to fall apart we could just ask for a gelato break, and no problem. 

The hotel and hotel rooms were perfect. We ended up with our own end of the hall, with our two room and that made all the difference for comfort and sleeping. The Kensington was gracious and beautiful and the concierges were spot on when we had some free time. The breakfast was perfect and we had tea there on the first day. 

We are itching to travel again, and London and England calls me, but it may be time to move on to something like Italy for next year, maybe June…

Thanks so much Alexis! It was PERFECT!
 

New Jersey, USA - As Travel Pro - Alexis Sherry

Hi guys – As expected, I’ve received some extensive feedback from the clients. Amazing!
 
Alex, they LOVED  everything!! 
 
"We had a fabulous trip.  Thank you again for everything you did.  I know you will hear from both of us separately, but the kids (and grownups ) really enjoyed all of the planned activities and tours.  The guides and drivers could not have been nicer and were always on time…or even a bit early. When our flight from London to New York was Cancelled and we had to get a later one, we were able to get a later ride to the airport sorted out through the emergency Queen of Clubs line. Earlier in the week, when we asked for cars with as many front-facing seats as possible for the drive to Oxford, the person on the emergency line went out of their way to make that happen, which we are grateful for!!
 
We all enjoyed the tours, the guide in Paris sort of left it up to us as to what we wanted to see!  We suggested Montmartre as the first stop, and we loved seeing all of the artists.  And we were also so glad that we had tickets to the Eiffel Tower.  That was the main reason the kids chose Paris, and they loved it.  The Louvre “Treasure Hunt” really kept the kids' attention, and I think was was a good way to introduce them to such a huge and crowded museum.  There were actually two guides for that, and they were really good at getting us around to the “must-sees” in the museum. The Marais food tour was a real highlight.  The guide was knowledgeable but had children, so she was very tuned into the kids. Plus, the food was AMAZING.  She also was more than willing to stop and let us wander into shops.
 
Being greeted upon arrival in Paris was wonderful, and we were so glad that we had people to help us get through customs and onto the train to London. It was great to have someone there to meet us when we arrived in London. 
 
The Overview tour of London was very good. The guide wisely avoided the changing of the guard, but walked us by Buckingham Palace and over to the barracks, where we got a great view of the guards preparing to march out. He also took us to a beautiful old market where scenes for Harry Potter films were shot, which was basically heaven for the kids. The Graffiti Workshop was FABULOUS. The artist who ran it was just great with kids and adults. Truly a very special experience."

THANK YOU!!

New York City - Human x Nature Travel - Claudia Riegelhaupt

Hi Elda,
 
Thank you so very much for your note.
 
I just heard from the client, and she is THRILLED with the QoC team! Thank you so much for all your help. The client wants to send a note to you!
 
Thank you again!
 
I LOVE YOU GUYS!
 
Olivia

New York City - Pro Travel - Olivia Preston

Dear Jennifer,
 
I thought I would share some good news – and to say thank you for our partnership!
 
I LOVE great reviews – see below the testimonial from the client:
 
"Dear Christian,
 
Thank you so much for handling the details of our European vacation!
 
Thank you for the fabulous experiences in London and Paris! Our transfer drivers and tour drivers  in London and Paris were professional and friendly.
Our Black Cab Tour with David was full of information, well-coordinated, and fun!
Catalina was wonderful for our Eiffel Tower group tour!  Isabelle was an exquisite guide during our Louvre tour and City of Light tour! She was the perfect person to connect us with the sites and history of Paris! 

In Amsterdam, our transfer driver to Schipol Airport was also very friendly, and professional. 
 
The Franklin and the Hotel De L'Europe upgraded our rooms.  Our Amsterdam hotel was absolutely magnificent! The Franklin and the Esprit Saint Germain Hotel were both delightful hotels at great locations!
 
My husband and I really appreciated the text to confirm our itinerary the night before each venue. We would definitely recommend Queen of Clubs as we continue to explore other cities! 
 
Please convey our complete satisfaction to Queen of Clubs! 
 
Sincerely, 
The Client "

New York City - Pro Travel - Christian Fratello

Good afternoon Nicolas,
 
Just wanted to reach out and let you know that the clients had an amazing time. It was exactly what they wanted, busy from morning until night. They said the guides were fabulous
and very knowledgeable. They especially liked Jakob.

Thanks for all you help, you made me look like a star.

New York, USA - Altour - Marianne Govoni

Just wanted you to know all of your arrangements were perfect. Guides were amazing. Patrick who toured with us to Tower of London and Westminster Abbey etc. was fabulous.

Everyone was very accommodating.

New York, USA - Altour - Linda Fields

Thank you Ainara!

They had a wonderful time!
 

New York, USA - Bear & Bear Travel - Laurie Santorelli

CONGRATS team!  She LOVED every minute and was so very happy.  She is 80+ and struggles to get around and has end stage cancer.  This was her "last" trip and she was so happy to share it with her daughter and grandchildren. 

I am so thankful for all of you in helping make it happen.

I have another quote to send to you this week!


Thank you!
Jamey

New York, USA - Duffy Destinations - Jamey Duffy

They loved the tour and the guide you assigned to them. They said he was amazing and they still talk about “the guide” in London.

He gave them so much insight in such a short time .. it was all great!

And a very professional driver as always!

New York, USA - E.V.A Travel - Eva Ferrari

Dear Jennifer,

I want to preempt our meeting with a heartfelt thank you for your overly generous and gracious hospitality this past week.

We had an extraordinary and most memorable experience in London thanks to you. Our guide was truly great with the kids. She was patient, insightful and fun. She really connected with everyone and made our limited time productive and informative.

A million thank yous again for your extreme generosity and ongoing partnership.

New York, USA - Embark - Jack S. Ezon

Hi Marine,

I just wanted to share some nice feedback received from the client:

“The day was wonderful. Augusta was delightful and so was our driver Samir. Augusta told us wonderful stories on our journey into London.”

Thanks for your work and help on this booking. 

New York, USA - Essentialist - Cristina Gibb

Everything was just perfect, you are the best DMC that she ever worked with!

New York, USA - First in Service - Lynne Zimms

Hey Jennifer,

You and your people were amazing! I only wish I found you sooner.

Looking forward to the next one! You make it so easy for me and because of you also look great to my clients!

New York, USA - First in Service - Lynne Zimms

Thank you so much!

Everything went very well and Lennie took great care of us. I really appreciate your help with our trip and look forward to planning future client trips together!

New York, USA - For Business or Pleasure Travel - Tamara Kapetanis

Thanks for the phenomenal tour!

The guide was friendly, knowledgeable, informative, and social. He’s a walking encyclopedia of information.

I enjoyed every minute with him! Would highly recommend clients such tours.
 
Best,
Jay Schwartz

New York, USA - High-Class Travel - Jay Schwartz

I just wanted to thank you again for another amazing trip you put together and executed for my clients. I just received a great email from my client thanking me and she mentioned the "trip was perfection".

Always a pleasure working with you and thanks for your continued patience with me and my clients!

New York, USA - IBC Private - Irving Betesh

Victor!
Look what they said, and thank you for your help!

The London leg was spectacular. Our boys loved that we had something fun (and different!) planned each day - and that it was only one thing and they got plenty of time to chill out, float in the pool and shop. The tour guides were all top notch and each tour was a hit in its own way. Basically, we didn't want it to end!

Thank you again for all your help making it a truly magical vacation. Definitely one that will live in our memories for a very long time!

New York, USA - In The know Experiences - Anneliese Pfeil

Hi Florent,

Thank you so much for all your assistance with our clients’ tours.

We really appreciated your updates and it was a pleasure to work with you!

We look forward to working again in the future!

New York, USA - Insider - Katie Couri

Stephen,

thank you so much for all your help on this.

The cake was absolutely perfect! So much so that the client would like to arrange another delivery for bespoke cake this weekend along with a floral arrangement.

New York, USA - Insider - Katie Couri

Thanks again for all your help this past month. My client was very pleased. In fact he wishes you guys were in New York!

Thank you for making everything work smoothly despite being shorthanded.

As always, thanks for a job well done!

New York, USA - Liontree - Zachary Adler

They had the BEST time!
 
Datevik, thank you for everything you did for them. They just LOVE Queen as Clubs as much as I do!
 

New York, USA - Local Foreigner - Elizabeth Walsh

Thank you, Paola!

Our clients had a FANTASTIC time!

New York, USA - Local Foreigner - Elizabeth Walsh

Just arrived home and want to thank you, for making this an incredible weekend for us.

Thank you again, you were all delightful and made the weekend.

Even more special by being so wonderful.

New York, USA - Number 1 Power Travel - Donna Guttman

I just wanted to thank you for your assistance in organizing a successful tour for my team during our visit to London.

You should be aware that Martin was excellent and my gang was very impressed by his knowledge and elegance.

Thank you again.

New York, USA - Power Travel - Viviane Gringer

Hello Paola,

The client was very pleased with the day they had with your people:)!

Thank you so much for adding a feather in my cap.

YOU ARE THE BEST!

New York, USA - Power Travel - Viviane Gringer

Thank you Stephen for your ENDLESS patience and calm guidance through everything..

I say it everyday we could not do it without you!

New York, USA - Pro Travel Inc - Janice Martorano

My client enjoyed the hotel very much and said it was the best there.

Many thanks for your help!

New York, USA - Protravel International - Susan Ponte

My family had a wonderful time at the British Grand Prix.

Thanks for getting everything set up, it went really smoothly so we were able to just focus on enjoying ourselves!

New York, USA - Protravel International - Susan Ponte

I really appreciate the quick turnaround.

The QofClubs team is always able to pull through in these last minute instances : )

New York, USA - Protravel International - Shannon Kenny

Wow!

Jennifer, the driver was absolutely incredible.

Please pass along my highest praise, as he really went above and beyond to ensure a seamless transfer experience.

What a wonderful experience, that I know my clients will appreciate.

New York, USA - Protravel International - Jesse Katz

Sylvia/Stephen/Filippo and Jennifer,

Again, of thanks for everything. You are all golden and I greatly appreciate and enjoy working with all of you!

New York, USA - Protravel International - Janice Martorano

A heartfelt gigantic THANK YOU!

However many languages it takes to say it in, it must be said, once again, Queen of Clubs came through in an amazing way!


Again, a million thanks as always for being such unbelievable partners.
 
 

New York, USA - Protravel International - Janice Martorano

Good afternoon Victor,
 
I just received the following feedback from my clients:

"I am not a person that uses caps much, but IT WAS ABSOLUTELY AMAZING!!!

Thank you so so much for planning an incredible trip, from the hotel (Corinthia was epic, our kids don't believe us that every hotel room is not as nice as that one) to the Blue Badge tours. It was spectacular.
 
We really appreciate all of your help and are VERY happy customers. We look forward to planning our next adventure with you! THANK YOU for everything!!!"

New York, USA - Protravel International - Anissa Klein

Dear Jennifer,

On behalf of the executive committee, who represents all of the employees of our great company and myself we want to say thank you. 

Needless to say, this year we are experiencing the most unusual times in our lives. We are all trying to stay connected and work with one another to the best of our abilities. When someone such as yourself and your company goes above and beyond to help the scenarios involved, we want to show our gratitude and give a big thank you for being there for us. It’s times like this where partnering means so much and your value is so greatly appreciated.

New York, USA - Protravel international - Andy Pesky

AMAZING! Thank you so much

I so appreciate all of your help these past two weeks!
 

New York, USA - Smart Flyer - Kimberly Gavin

Hi Victor,

I just wanted to tell you that the clients were SO happy with their services with you. They said it was one of the best trips they have ever taken. THANK YOU!
 
Virginia

New York, USA - SmartFlyer - Virginia Allen

I had a couple more clients use Queen of Clubs services recently and they said it was the best part of their trip!

New York, USA - Travel Experts - Jeff Traugot

The company I use is Queen of Clubs Luxury Lifestyle Services for all my transfers, guides, theatre tickets, dinner reservations etc, in London/Paris/S of France/and Italy and I must say that everyone who use them has been delighted!

New York, USA - Tzell Travel Group - Robert Kunikoff

Dear Filippo,

The services provided were just excellent, the client said the car was the latest model of BMW with the best comfort, so he enjoyed his trip very much!

New York, USA - Valerie Wilson Travel - Judy Kurzban

The seats at the game were amazing! Wow! So close to the field! We could literally hear the players! We had a fantastic time!

Thank you again to you both! Thank you again so much!

Newport Beach, California, USA - Canvas Travel Co - Kimberly Gavin

Hi Elda
 
Thank you for the wonderful follow up. In fact I did hear from Mrs. Handlin and she said they had a wonderful time. All the guides were great and fun to be with.

As you know they were visiting London to see the Chicago Cubs game and it turns out one of the players was on their flight home which made it extra special. In fact, they have been raving so much about the trip that a few of their friends have already been reach out.

Today I sent of pricing from your coworker Ketty to one of their friends for the Churchill War Room behind the scene so hopefully that leads to more work!
 

NewYork, USA - AMBespoke Travel - Alex Mooir

"Hello and Greetings from Barcelona,
 
My whirlwind trip with my family continues …. Apologies for my delay – I have been non stop.
 
Both tours were amazing! 
 
To start, my husband LOVED the James Bond tour! He found the guide to be extremely knowledgeable and no question went unanswered. He enjoyed every moment and was so pleased with the entire experience. Thank you so much for arranging such a special tour.
 
Our black cab tour was also great! Our guide was perfect for all ages and kept my kids engaged. We learned a lot about London that we didn’t know. We covered a lot of ground with Anthony and he was a total pleasure.
 
Please let me know if there is an official review my husband and I can leave. We are so grateful for both tours and how well it all went.
 
Thank you!"

North Carolina - Gifted Travel Network - Vanessa McGovern

Good Afternoon Florent,

You are so great to work with.

Excellent service. I appreciate you! Kind 

Oklahoma City, USA - Bentley Travel Design - Drenda Roberts

Hi Tiago,

I hope this email finds you well. I want to tell you that my clients told me that the seats you provided at Wimbledon were the best seats they have ever had. They loved the seats on the 2nd day. They said it was near the box. I don't know much about sports, so I am not sure if what I am saying is correct. I just know they were very impressed. That is saying a lot because they always have the best of the best. I want to thank you so much. You did an amazing job! Truly, I appreciate you. 
 

Panama City, Panama - Zibaritas Travel - Pamela Milanes

Good morning,

My clients returned from their London trip and said they had a blast and would not have changed any details.

Thank you for your assistance and support!


 

Plano, Texas, USA - Sandy Clark Travel - Sandy Clark

I just had my client in my office and the trip in London was wonderful , everything was very nice and they were more than happy.

The organisation was very very good and thank you very much for all help and suggestions!

Prague, Czech Republic - PPF Banka - Andrea Kuchařová

Hi Ekaterina,

Thanks so much for your email and all your support and assistance with the trip. I have heard great reviews from the group on the trip. Below are a couple of the emails I received...

"Teresa - thank you so much for an amazing trip! You thought of every detail and survived all of Kelly's hail marys along the way! Where should we go next? All the best!  Dean"

"WOW! What a wonderful trip. We had a fantastic time, ate delicious food and really enjoyed ourselves. Thank you for everything you did to make it happen. I’ll be bugging Kelly next year to arrange something wonderful again! All the best to you, Anne"

Thanks again for all your assistance. You were a rockstar, especially on the few occasions when things went a little sideways!
I look forward to working with you again on the next trip!

Best,
Teresa

Raleigh, North Carolina, USA - 2 Sisters Travel - Teresa McCombs

Hi All,

Last night was wonderful! Very well received by all. 

Thank you for all your hard work and assistance to make this such a great event. 

Raleigh, North Carolina, USA - FROSCH Private Client Services - Karen Schueller

Queen of Clubs is the only way to go!

The guides are so professional and knowledgeable. I highly recommend every excursion we did. I seriously can't say one negative comment. It was AMAZING!
 
You did well, Slaw. Thank you for making their vacation seamless!

Raleigh, North Carolina, USA - Travel Experts - Tracy Donley

Have spoken to my clients and they were over the moon about their time in London, and especially loved Russell. They could not stop going on about how much they enjoyed their time with him.

Many and sincere thanks for you help, patience, hard work and dedication in making this a special trip for them!

Raleigh, North Carolina, USA - Travel Experts - Linda Bailey

And THIS is how it is done:

"Zara and her people have taken great care of us. Our guide and Catalin, our driver, have been wonderful the entire week. We have had many private tour guides and drivers on our trips, but Russell and Catalin truly have made an incredible experience. I would highly recommend them to any of your clients.   

By the way, Claridge’s is fantastic. They have reserved a table for us in our favorite bar every evening for our pre-dinner drinks, and then they have it ready for us when we return from dinner. We are here now, getting ready for our next dinner. 

Thank you again for all your help!"

Marvelous job making wondeful experiences for my dear clients! 

Thank you!

Richardson, Texas, USA - Canyon Creek Travel - Judy Martinez

Wonderful and thank you – I can’t tell you how impressed I’ve been by this whole design process with you and your team!

Richmond, England - Katherine Gould Travel - Katherine Gould

Mais uma vez, uma excelente recomendação de hotel!

Achei tudo realmente muito muito bom Gostei tanto que acho que vou ficar freguês regular!

Rio de Janeiro, Brazil - LTN - Elisa Macedo

So I received the best comment about you, your team and all of services from your company. The clients, including the global directors and all of the guests, are very happy with the event.

Congratulations for everyone from Queen of Clubs, you are the best!

Rio de Janeiro, Brazil - Plantel Turismo - Christinne Scherer

My goodness, but I just continue to have NO idea how you and your company do these things!

Ekaterina, I am deeply grateful to you for finding a way to work this out. I have literally had sleepless nights on this one worried how I was going to explain this to Ada and her family that we did not have this experience reserved for them. Thank you!

I am really appreciative. I am impressed you were able and willing to rectify this for me. I will not ever forget this one.

Enjoy your evening!
 
Kind regards,
Lisa

Saltdean, Brighton, England - Your Paris Experience - Lisa Buros-Hutchins

My clients in Scotland with Queen of Clubs are absolutely thrilled beyond belief with their guide and everything else!

San Diego, California - A Moveable Feast Travel - Janice Chieffo

Hello Ekaterina,

Thank you ever so much! I am seriously over the moon with how Ada’s trip went, but more so I am impressed with the level of attention you were willing to give me to get this trip put together. I cannot thank you enough for all you did to help me with this trip!

Have a fantastic day and all my best to you! We will most certainly be collaborating together again.
 
Kind regards,
Lisa

San Diego, USA - Cadence Travel - Lisa Buros-Hutchins

Wonderful!

The boys had a spectacular time and I appreciate your assistance with everything!

San Diego, USA - Elite Travel International - Andrea Strahl

Hi Paola,

The clients were thrilled with all services and wanted to be sure to personally thank the team!

San Diego, USA - Just Escape Travel - Michelle Barth

Dear Victor,

I hope you are doing well!

Thank you to you and the team for the wonderful experience my client had. She gave me fantastic feedback and was so happy with David and how wonderful the QOC Team communicated with her. Thank you for making me look like a rock star and for all you did!

Appreciate the partnership and hospitality.
 

Santa Barbara, California, USA - Montecito Village Travel - Jason Lawenda

Thank you to EVERYONE, especially Stephen, Antonio, Slawomir and all the drivers and guides for pulling off such an INCREDIBLE trip, up against the odds and all the while so so so last minute.

We are eternally grateful!

Santa Barbara, California, USA - Thurston Rivera Luxury Travel - Danielle Thurston

Well I don’t know if we could all ask for a better review from clients!

"Hello Danielle, words can not describe the memorable time we had in London. It was everything we expected and so much more. Thank you! Thank you! Thank you! I’m sure we will debrief but there was nothing we didn’t love, except leaving. Our guides Simon, Janice and Georgina were amazing! Georgina basically became family. She is such a good hearted, wonderful talented person. Please direct us to whom we can write a letter to about our experience. These people were extraordinary and must be acknowledged. We all had our favorites. Cole loved the venison at Rules. Chloe loved high tea and the horse ride. Karla loved the Palace and the Abby. I loved seeing Winston Churchill’s war room and the smiles on my family’s faces. We all loved the food tour too! Again well done. Let’s catch up soon! Bravo!"

EVERYTHING about this trip, from working with you and the team to this email from the family upon return, has been dreamy. THANK YOU and the whole team of guides and drivers for making this families holiday so special and making us look good!

Santa Barbara, California, USA - Thurston Riviera Luxury Travel - Danielle Thurston

Hi Sofia,

Just a quick email to say thank you!
The client left UK today very impressed with the quality of our services!
Everything was exceptional!

Thank you so much!
All the best,
Tatiana

São Paulo - Top Travellers - Tatiana Rozadoa

My client said they loved the wine & cheese tasting - they learned a lot and had fun.

They said the dinner cruise was awesome and seeing the Eiffel Tower light up at night was amazing, it was the highlight of their trip.

In Paris, the time was totally planned and he said Paris just blew him away. Thank you so much for being such a great partner and for continuing to wow my clients -- thank you thank you thank you!

São Paulo, Brazil - Jazz Side - Pedro Opice

Hi Ekaterina,

Just wanted to let you know that the girls had a great time in London. They really enjoyed the tour and the guide! Thank you so much!

It was a success!

São Paulo, Brazil - Matueté - Thais Yumi

Hi Filippo,

My client told me that all provided services were wonderful!

São Paulo, Brazil - Ski Brasil - Nora Aidar

The cars are just excellent, drivers very kind, we've had an impeccable experience!

Thank you so much! 

São Paulo, Brazil - Teresa Perez - Tomas Perez

Dear Filippo,

My client came back just amazed with everything in London! Your services were perfect!

Thanks a lot, you are our best partner!

São Paulo, Brazil - Teresa Perez - Kikka Depianti

My dearest Ekaterina,

 When I just called the emergency phone yesterday and noticed that you were on the other side, well, basically it was a relief... It's amazing to have someone to count on in UK, definitely.

Thanks a lot for outstanding dedication with our client, everything was incredible!

São Paulo, Brazil - Teresa Perez - Danilo Ribero

Dear Ekaterina, 

You were wonderful to have helped us in this case.

Once again thank you! 

São Paulo, Brazil - Teresa Perez - Alane Freitas

Thank you very much for all the help and support in this case, you are the BEST!

São Paulo, Brazil - Wesley Macedo - Teresa Perez

They commented that the trip went very well and they had a wonderful experience. The organisers also felt that the schedule was managed well with zero delays.

Personally, I am really happy with the services. From the vehicle, drivers to the guide – everything was wonderful.

VERY BIG THANK YOU to you and everyone who has assisted us in making this trip a memorable one for our guests!

Singapore - Quotient Travel Planner - Tung Ling Wong

Hi, I hope you guys had a great weekend!

I had a call with Ramsay on Friday and she raved about all her services, especially the guides.

Thank you for everything, especially with the constant changes while in country.

This was my first trip with them and they are thrilled, thanks for making me look good, as always!

St. Helena, California, USA - Azurine Travel - Michelle Murre

Hi Jennifer,

The client just sent an email in regards to his private tour of the Tower of London with David. He said it was excellent! The whole family thoroughly enjoyed the tour and David was amazing!
He said he was worried with the "cheap" price! As he looked online and they were all double the price even with my mark up.

He said he would definitely recommend Queen of Clubs. Thank you so much for looking after them so well.

Sydney, Australia - Black Book Travel - Lisa McFadyen

Hi Victor,
 
The clients have been raving about their trip. They are SO happy and blown away with the seamless service and expertise we provided. I want to thank you very much for treating my clients with such care!
 
I look forward to working with you again soon!

Traverse City, Michigan, USA - CLW Travel - Courtney Watts

Hi Ekaterina,

I want to thank you for the great trip to London you helped plan!

The tours were AMAZING and I particularly loved David Collins.
 

Weston, England - Master Travel - Michelle Orr

Hey Ketty, 

The clients had glowing reviews of the tours and their guide when I was speaking with them during the trip, and they were texting me every day!
The client is very high maintenance. The time they spent in London was very enjoyable. They were very happy with their guide's suggestions for meals and said that she felt like part of the family. 

They said the cruise on the River Thames was really great and that they wished they had done it the first day because the guide there gave them some great insight. They then said that they thought their guide for the private tours was kind and knowledgeable!

I truly appreciate your assistance throughout this whole process. And I would not hesitate to use Queen of Clubs in the future or recommend the company to colleagues. I think these clients are very hard to please and you did an amazing job putting this together in such a short timeframe. 

I appreciate everything. And I do think they will have fond memories looking back on their vacation -  which is always the goal.

Thank you!!

Wisconsin - Every Moment Counts Travel - Kelly Mahabier

Good Morning Tatiana,
 
I finally spoke with my clients and they were thrilled with how everything went. Thanks so much for helping out with this last minute booking. Hopefully we can do more business in the future.
 
Have a great week!
Sue

Wyomissing, Pennsylvania, USA - Singer Travel - Sue Moore